At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues daily.
- Company: Join a leading UK provider in a dynamic and expanding team.
- Benefits: Competitive salary, hybrid work model, and opportunities for growth.
- Other info: Exciting career development in a collaborative environment.
- Why this job: Make a real impact by supporting both residential and commercial clients.
- Qualifications: Experience with Microsoft technologies and strong problem-solving skills.
The predicted salary is between 27000 - 27000 £ per year.
Permanent position with a salary of £27,000. Hybrid working model with 3 days in Gloucester HQ.
Our client is one of the UK's leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.
Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.
Support and Troubleshooting:- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune, and Entra.
- Perform troubleshooting and support tasks on a daily basis, covering laptops and mobile phones, Windows servers, and networks.
- Translate issues and/or business requirements into technical submissions with development teams and third-party providers.
- Ability to prioritise and assign incoming issues/requests.
- Strong working knowledge of O365.
IT Support Engineer employer: Asset Resourcing
Our client is an exceptional employer, offering a dynamic work environment in Gloucester where innovation and collaboration thrive. With a strong commitment to employee growth, they provide ample opportunities for professional development and hands-on experience in cutting-edge technologies. The hybrid working model ensures a healthy work-life balance, making it an ideal place for ambitious IT Support Engineers to flourish.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect IT Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and experiences with MS Azure, Windows Server, and other relevant technologies. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Brush up on common troubleshooting scenarios and be ready to demonstrate your hands-on support skills. Practising with friends or using mock interview platforms can really help you shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with MS Azure, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:When filling out your application, don’t shy away from showcasing your technical know-how. Mention specific tools and technologies you’ve worked with, like O365 or Cisco Meraki. We’re keen to see what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Asset Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Azure, Windows Server, and the M365 suite. Be ready to discuss specific experiences where you've used these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of a few scenarios where you successfully resolved a problem, especially involving networking or mobile solutions. This will demonstrate your hands-on support experience and your ability to think on your feet.
✨Communicate Clearly
Since you'll be translating technical issues for non-technical teams, practice explaining complex concepts in simple terms. During the interview, focus on clear communication and ensure you can articulate your thought process when solving problems. This will highlight your ability to work collaboratively across departments.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s IT infrastructure or their approach to support and troubleshooting. This shows your genuine interest in the role and helps you understand how you can contribute to their team. Plus, it gives you a chance to assess if the company is the right fit for you!
