At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues for a dynamic team.
- Company: Join one of the UK's leading providers in a collaborative and expanding environment.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to ethical business practices and continuous learning.
- Why this job: Make a real impact by supporting innovative technology solutions in a vibrant workplace.
- Qualifications: Experience with Microsoft technologies and strong problem-solving skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them. Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.
Support and Troubleshooting:
- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
- Perform troubleshooting and support tasks on a daily basis, covering: Laptops and Mobile Phones, Windows Servers, Networks.
- Translate issues and/or business requirements into technical submissions with development teams and third-party providers.
Skills and qualifications:
- Ability to prioritise and assign incoming issues/requests.
- Strong working knowledge of O365 & Microsoft Office products.
- Strong working knowledge of Microsoft Windows.
- Strong working knowledge of Android.
- Working knowledge of Windows Server.
- ITIL v4 Foundation.
- Basic understanding of MSSQL.
- Basic understanding of HTML & CSS (PHP desirable but not essential).
Attitudes:
- You must have a highly analytical/technical mindset.
- You will be people facing, so good manners are a must.
- You must be able to manage your time, when working alone and as part of a team.
- You must be willing to learn and show a strong interest in all technologies.
- You must be willing to ask for assistance when required.
- You must have flexibility to work on-call out of hours & on weekends on a rota basis.
Other:
- Ethical: A commitment to ethical and socially responsible business practices, including fair treatment of employees and responsible stewardship of resources.
- Proactive and engaging approach to inclusion and diversity across all aspects of their business.
IT Support Engineer in Gloucester employer: Asset Resourcing
Our client is an exceptional employer, offering a dynamic work environment in Gloucester where innovation and collaboration thrive. With a strong commitment to employee growth, they provide ample opportunities for professional development and a supportive culture that values diversity and ethical practices. Joining their team as an IT Support Engineer means being part of a forward-thinking company that prioritises both individual contributions and collective success.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with MS Azure, Windows Server, or any of the other tech mentioned, make sure to highlight that in conversations. Be ready to discuss specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Prepare for the interview by researching the company and its culture. Understand their values around ethical practices and inclusion. This will help you align your answers and show them you’re a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with MS Azure, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your people-facing skills and willingness to learn – we love that!
Show Off Your Technical Skills:In your application, don’t forget to showcase your technical know-how. Mention your familiarity with O365, Microsoft Office products, and any other relevant technologies. We’re keen to see how you can bring your expertise to our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Asset Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Azure, Windows Server, and the M365 suite. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your People Skills
Since this role involves a lot of people-facing interactions, practice how you'll communicate technical issues to non-technical staff. Use clear, simple language and be prepared to demonstrate your good manners and approachability during the interview. Remember, it's all about making the tech world accessible!
✨Demonstrate Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT problems in the past. Think about specific situations where you had to troubleshoot issues with laptops, networks, or mobile devices. Being able to articulate your thought process will impress the interviewers and show that you can think on your feet.
✨Be Ready to Learn and Adapt
This company values a willingness to learn and adapt, so come prepared to discuss how you've approached learning new technologies in the past. Share any experiences where you've had to quickly get up to speed with new systems or software, and express your enthusiasm for continuous learning in the tech field.
