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For Companies At a Glance
- Tasks: Support Salesforce systems, manage incidents, and provide user training.
- Company: Join a dynamic organisation focused on effective information systems.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be the vital link between business needs and tech solutions, making a real impact.
- Qualifications: No specific qualifications required; just a passion for systems and problem-solving.
- Other info: This is a maternity cover role for 12 months, perfect for gaining valuable experience.
The predicted salary is between 39000 - 65000 £ per year.
Job Description
Salesforce Analyst – £52,000 – Maternity Cover 12 month Fixed Term – Hybrid 2 / 3 days in London HQ
The Systems Analyst (Salesforce) plays a crucial role in ensuring that our client’s information systems meet the organisation’s needs effectively and efficiently.
Acting as the bridge between business stakeholders and Information Systems Team, you will help translate business requirements into robust system solutions.
Your work will support the design, evaluation, and continuous improvement of systems to ensure they deliver real value to the organisation.
The Systems Analyst (Salesforce) will be responsible for testing configuration, creating testing environments and scripts to allow testers a structured approach to development evaluations.
Salesforce Analyst – Key responsibilities:
- Administration of our client’s Information Systems – Salesforce in particular.
- Management of incident tickets raised by Salesforce users, ensuring timely and effective first-line support.
- Provide user training and support, including creating and delivering training materials and training programs.
- Develop and maintain excellent working relationships with the business; communicate with stakeholders and users on an ongoing basis to understand their system needs.
- Gather and analyse feedback from users regarding system intuitiveness and usability.
- Create testing scripts, templates and training materials to cover all testing needs for developments, changes, and implementations.
- Test system prototypes and proof of concept solutions to ensure they meet quality standards and perform as expected. This will include testing new developments for projects and also smaller BAU system improvements.
- Work with stakeholders to develop and execute User Acceptance Testing (UAT), including creating testing scenarios and templates.
- Collaborate with the Business Analyst and key stakeholders to gather, analyse and document comprehensive user requirements.
- Ensure successful system deployment and address any issues promptly.
Salesforce Analyst employer: Asset Resourcing Limited
Contact Detail:
Asset Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current Salesforce Analysts or professionals in similar roles. Engaging with them can provide insights into the day-to-day responsibilities and challenges, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully gathered user requirements or conducted user training. Having specific examples ready will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Stay updated on the latest Salesforce updates and trends. Showing that you're proactive about learning can set you apart from other candidates and demonstrate your passion for the field.
We think you need these skills to ace Salesforce Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Salesforce Analyst position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with Salesforce or similar information systems. Include specific examples of how you've managed incident tickets, provided user training, or developed testing scripts.
Showcase Communication Skills: Since the role involves liaising with stakeholders, make sure to demonstrate your communication skills in your application. Provide examples of how you've successfully collaborated with teams or communicated complex information to non-technical users.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the organisation. Mention your understanding of their goals and how your skills can help improve their Salesforce systems, ensuring you connect your experience directly to the job description.
How to prepare for a job interview at Asset Resourcing Limited
✨Understand Salesforce Inside Out
Make sure you have a solid grasp of Salesforce functionalities and features. Be prepared to discuss how you've used Salesforce in previous roles, particularly in relation to system administration and user support.
✨Showcase Your Analytical Skills
As a Salesforce Analyst, you'll need to demonstrate your ability to gather and analyse user requirements. Prepare examples of how you've successfully translated business needs into technical solutions in the past.
✨Prepare for User Acceptance Testing (UAT) Questions
Expect questions about your experience with UAT processes. Be ready to explain how you've developed testing scenarios and templates, and how you've collaborated with stakeholders to ensure successful system deployments.
✨Emphasise Communication and Relationship-Building Skills
Since this role involves liaising between business stakeholders and the Information Systems Team, highlight your experience in building relationships and communicating effectively with various teams. Share specific examples of how you've managed stakeholder expectations.
