IT Support Analyst

IT Support Analyst

Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Asset Resourcing Limited

At a Glance

  • Tasks: Provide hands-on IT support and troubleshoot technical issues for a dynamic team.
  • Company: Join a leading UK provider in professional services with a collaborative culture.
  • Benefits: Competitive salary, hybrid work model, and opportunities for career growth.
  • Other info: Exciting opportunity to grow within a supportive and expanding company.
  • Why this job: Make a real impact by supporting innovative solutions in a thriving environment.
  • Qualifications: Experience with MS Azure, Windows Server, and strong troubleshooting skills.

The predicted salary is between 27000 - 27000 £ per year.

Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.

Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.

Support and Troubleshooting:

  • Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
  • Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
  • Perform troubleshooting and support tasks on a daily basis, covering: Laptops and Mobile Phones, Windows Servers, Networks.
  • Translate issues and/or business requirements into technical submissions with development teams and third-party providers.

Skills and qualifications:

  • Ability to prioritise and assign incoming issues.

IT Support Analyst employer: Asset Resourcing Limited

Our client is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Gloucester. With a strong commitment to employee growth, they provide ample opportunities for professional development and hands-on experience in cutting-edge technologies. The hybrid working model ensures a healthy work-life balance, making it an ideal place for ambitious individuals looking to thrive in their careers.

Asset Resourcing Limited

Contact Details:

Asset Resourcing Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Analyst

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!

Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss MS Azure, Windows Server, and troubleshooting techniques. We want to show them we’re the right fit!

Tip Number 3

Don’t forget to ask questions during the interview! It shows our interest and helps us understand if the role is right for us. Think about what it’s like to work in a hybrid environment and how support is structured.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our relevant skills and experiences directly related to the job description.

We think you need these skills to ace IT Support Analyst

MS Azure
Azure Active Directory
Windows Server
Intune
SQL
Cisco Meraki
Networking

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with MS Azure, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your hands-on experience and problem-solving abilities.

Showcase Your Technical Skills:In your application, don’t forget to showcase your technical skills, especially with Microsoft technologies and networking. We love seeing candidates who can demonstrate their knowledge and experience in these areas!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at Asset Resourcing Limited

Know Your Tech Inside Out

Make sure you brush up on your knowledge of MS Azure, Windows Server, and the M365 suite. Be ready to discuss specific experiences where you've used these technologies to solve problems or improve processes.

Showcase Your Troubleshooting Skills

Prepare to walk through a couple of real-life scenarios where you successfully troubleshot issues. This could involve anything from fixing a network problem to resolving a mobile device issue. Use clear examples to demonstrate your thought process.

Understand the Company Culture

Research the company’s values and culture. Since they’re looking for someone to grow with them, show that you’re not just interested in the role but also in being part of their team. Mention how your personal values align with theirs.

Ask Insightful Questions

Prepare some thoughtful questions about the role and the company. This shows your genuine interest and helps you understand if it’s the right fit for you. Ask about their approach to IT support or how they envision the future of their tech team.