At a Glance
- Tasks: Provide top-notch IT support and ensure seamless operations for clients and colleagues.
- Company: Leading UK provider in professional services, expanding rapidly from Gloucester HQ.
- Benefits: Competitive salary, hybrid work model, and opportunities for career growth.
- Other info: Embrace a proactive culture focused on inclusion and diversity.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience with Microsoft technologies and strong problem-solving skills.
The predicted salary is between 27000 - 27000 £ per year.
Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.
Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field.
- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
- Strong working knowledge of O365 & Microsoft Office products.
- Strong working knowledge of Microsoft Windows.
- Strong working knowledge of Android.
- Working knowledge of Windows Server.
- ITIL v4 Foundation.
- Basic understanding of MS SQL.
- Basic understanding of HTML & CSS (PHP desirable but not essential).
You must be able to manage your time, when working alone and as part of a team. You must have flexibility to work on-call out of hours & on weekends on a rota basis. Proactive and engaging approach to inclusion and diversity across all aspects of their business.
Senior Technical Support Engineer - Network in Gloucester employer: Asset Resourcing Limited
Our client is an exceptional employer, offering a dynamic work environment in Gloucester that fosters professional growth and development. With a strong commitment to inclusion and diversity, employees benefit from a supportive culture and the opportunity to work with cutting-edge technologies in IT support. The hybrid working model allows for flexibility, making it an ideal place for ambitious individuals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Support Engineer - Network in Gloucester
✨Tip Number 1
Network, network, network! Reach out to people in the industry on LinkedIn or at local meetups. You never know who might have a lead on that perfect Senior Technical Support Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got experience with MS Azure, Windows Server, or Cisco Meraki, make sure to highlight these in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for those interviews by brushing up on common technical questions and scenarios. Practise explaining your thought process clearly; it’s all about demonstrating your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Technical Support Engineer - Network in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Technical Support Engineer. Highlight your experience with MS Azure, Windows Server, and networking solutions. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your cover letter, don’t just list your qualifications—show us how you've used them in real-world situations. Share specific examples of how you've provided excellent IT support or solved complex problems.
Be Yourself:We love authenticity! Let your personality shine through in your application. We’re looking for someone who can engage with our team and clients, so don’t be afraid to show us who you are.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Asset Resourcing Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Azure, Windows Server, and networking solutions. Be ready to discuss specific scenarios where you've used these technologies effectively. This will show that you’re not just familiar with the tools but can also apply them in real-world situations.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about times when you provided hands-on support or resolved complex problems. This will highlight your proactive approach and ability to work independently, which is crucial for this role.
✨Show Your Team Spirit
Even though this position involves working alone, it’s important to convey your ability to collaborate with a team. Share experiences where you’ve worked with others to achieve a common goal, especially in a hybrid environment. This will demonstrate your flexibility and commitment to inclusion and diversity.
✨Be Ready for On-Call Scenarios
Since the role requires on-call support, think about how you would handle being on-call out of hours. Prepare to discuss your time management skills and how you prioritise tasks when under pressure. This will reassure them that you can handle the demands of the job.
