At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues for a dynamic team.
- Company: Join a leading UK provider with a commitment to ethical practices.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Flexible working hours with a focus on inclusion and diversity.
- Why this job: Be part of an innovative team and enhance your tech skills in a supportive environment.
- Qualifications: Experience with Microsoft technologies and a passion for problem-solving.
The predicted salary is between 27000 - 27000 £ per year.
IT Support Engineer – Permanent - £27,000 – Hybrid / 3 days in Gloucester HQ
Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.
Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.
Support and Troubleshooting:
- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
- Perform troubleshooting and support tasks on a daily basis, covering: Laptops and Mobile Phones, Windows Servers, Networks.
- Translate issues and/or business requirements into technical submissions with development teams and third-party providers.
Skills and qualifications:
- Ability to prioritise and assign incoming issues/requests.
- Strong working knowledge of O365 & Microsoft Office products.
- Strong working knowledge of Microsoft Windows.
- Strong working knowledge of Android.
- Working knowledge of Windows Server.
- ITIL v4 Foundation.
- Basic understanding of MS SQL.
- Basic understanding of HTML & CSS (PHP desirable but not essential).
Attitudes:
- You must have a highly analytical/technical mindset.
- You will be people facing, so good manners are a must.
- You must be able to manage your time, when working alone and as part of a team.
- You must be willing to learn and show a strong interest in all technologies.
- You must be willing to ask for assistance when required.
- You must have flexibility to work on-call out of hours & on weekends on a rota basis.
Other:
- Ethical: A commitment to ethical and socially responsible business practices, including fair treatment of employees and responsible stewardship of resources.
- Proactive and engaging approach to inclusion and diversity across all aspects of their business.
IT Support Engineer in Gloucester employer: Asset Resourcing Limited
As a leading provider in the industry, our company offers an exceptional work environment for IT Support Engineers, with a focus on professional growth and development. Located in Gloucester, we promote a hybrid working model that fosters collaboration while allowing flexibility, ensuring our employees can thrive both personally and professionally. With a commitment to ethical practices and a proactive approach to inclusion and diversity, we provide a supportive culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss MS Azure, Windows Server, and troubleshooting techniques. We want you to shine!
✨Tip Number 3
Show your personality! When you get the chance to meet the team, let your enthusiasm for technology and problem-solving come through. We love candidates who are not just skilled but also a great fit for our culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for ambitious individuals ready to grow with us.
We think you need these skills to ace IT Support Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with MS Azure, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your people-facing skills and willingness to learn – we love that!
Show Off Your Technical Skills:In your application, don’t forget to showcase your technical know-how. Mention specific tools and technologies you've worked with, like O365 or SQL. This helps us see your hands-on experience and how you can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity. So, don’t delay – get your application in today!
How to prepare for a job interview at Asset Resourcing Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Azure, Windows Server, and the M365 suite. Be ready to discuss specific experiences where you've used these technologies to solve problems or improve processes.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about a time when you resolved a tricky problem with laptops or networks and be ready to explain your thought process.
✨Demonstrate Your People Skills
Since this role involves a lot of interaction with others, practice how you'll communicate technical information clearly and politely. Think of scenarios where you've had to explain complex tech concepts to non-technical colleagues.
✨Be Ready to Learn and Adapt
Show your enthusiasm for learning new technologies and your willingness to ask for help when needed. Prepare to discuss how you've approached learning in the past and how you plan to keep up with industry changes.
