At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues for a dynamic team.
- Company: Join a leading UK provider with a commitment to ethical practices.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Flexible working hours and a focus on inclusion and diversity.
- Why this job: Be part of an expanding company and make a real difference in tech support.
- Qualifications: Experience with Microsoft technologies and a passion for learning new skills.
The predicted salary is between 27000 - 27000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
IT Support Analyst – Permanent - £27,000 – Hybrid / 3 days in Gloucester HQ
Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.
Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.
Support and Troubleshooting:- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
- Perform troubleshooting and support tasks on a daily basis, covering: Laptops and Mobile Phones, Windows Servers, Networks.
- Translate issues and/or business requirements into technical submissions with development teams and third-party providers.
- Ability to prioritise and assign incoming issues/requests.
- Strong working knowledge of O365 & Microsoft Office products.
- Strong working knowledge of Microsoft Windows.
- Strong working knowledge of Android.
- Working knowledge of Windows Server.
- ITIL v4 Foundation.
- Basic understanding of MS SQL.
- Basic understanding of HTML & CSS (PHP desirable but not essential).
- You must have a highly analytical/technical mindset.
- You will be people facing, so good manners are a must.
- You must be able to manage your time, when working alone and as part of a team.
- You must be willing to learn and show a strong interest in all technologies.
- You must be willing to ask for assistance when required.
- You must have flexibility to work on-call out of hours & on weekends on a rota basis.
- A commitment to ethical and socially responsible business practices, including fair treatment of employees and responsible stewardship of resources.
- Proactive and engaging approach to inclusion and diversity across all aspects of their business.
IT Support Analyst in Gloucester employer: Asset Resourcing Limited
As a leading provider in the industry, our company offers an exceptional work environment for IT Support Analysts, with a focus on professional growth and development. Located in Gloucester, we promote a hybrid working model that fosters collaboration while allowing flexibility, ensuring our employees can thrive both personally and professionally. With a commitment to ethical practices and a proactive approach to inclusion and diversity, we provide a supportive culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common IT support analyst questions and practice your answers. Make sure you can talk confidently about your experience with MS Azure, Windows Server, and troubleshooting techniques.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. Whether it’s a personal project or something from a previous job, demonstrating your hands-on experience can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Support Analyst in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with MS Azure, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills:In your application, don’t just list your skills—show us how you've used them! Give examples of how you've tackled technical issues or provided support in previous roles. This helps us understand your hands-on experience.
Be Personable:Since this role involves a lot of people interaction, let your personality shine through! Use a friendly tone in your cover letter and show us that you’re not just technically savvy but also great with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just hit that application button!
How to prepare for a job interview at Asset Resourcing Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Azure, Windows Server, and the M365 suite. Be ready to discuss specific experiences where you've used these technologies to solve problems or improve processes.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about a time when you resolved a tricky problem with laptops or networks and be ready to explain your thought process.
✨Demonstrate Your People Skills
Since this role involves a lot of interaction with others, practice how you'll communicate technical information clearly and politely. Think of scenarios where you've had to explain complex tech concepts to non-technical colleagues.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company’s tech stack or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
