At a Glance
- Tasks: Provide hands-on IT support and troubleshoot technical issues for a dynamic team.
- Company: Join one of the UK's leading professional services providers with a strong ethical commitment.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Other info: Flexible working hours and a commitment to inclusion and diversity.
- Why this job: Be part of a growing company and make a real difference in tech support.
- Qualifications: Experience with MS Azure, O365, and strong troubleshooting skills required.
The predicted salary is between 50310 - 61490 £ per year.
Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they are continuing to expand and are looking for an ambitious individual to grow with them.
Operating in a standalone capacity, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands-on support and establish yourself as part of the team, both within the business and the wider group companies.
Support and Troubleshooting:
- Good experience of MS Azure, Azure Active Directory, Windows Server, Intune, SQL, Cisco Meraki, networking, and mobile telephony solutions.
- Provide hands-on support, demonstrating a good understanding of Microsoft technologies, including the M365 suite, Intune and Entra.
- Perform troubleshooting and support tasks on a daily basis, covering: Laptops and Mobile Phones, Windows Servers, Networks.
- Translate issues and/or business requirements into technical submissions with development teams and third-party providers.
Skills and qualifications:
- Ability to prioritise and assign incoming issues/requests.
- Strong working knowledge of O365 & Microsoft Office products.
- Strong working knowledge of Microsoft Windows.
- Strong working knowledge of Android.
- Working knowledge of Windows Server.
- ITIL v4 Foundation.
- Basic understanding of MS SQL.
- Basic understanding of HTML & CSS (PHP desirable but not essential).
Attitudes:
- You must have a highly analytical/technical mindset.
- You will be people facing, so good manners are a must.
- You must be able to manage your time, when working alone and as part of a team.
- You must be willing to learn and show a strong interest in all technologies.
- You must be willing to ask for assistance when required.
- You must have flexibility to work on-call out of hours & on weekends on a rota basis.
Other:
- A commitment to ethical and socially responsible business practices, including fair treatment of employees and responsible stewardship of resources.
- Proactive and engaging approach to inclusion and diversity across all aspects of their business.
IT Support Analyst in Gloucester employer: Asset Resourcing Limited Careers
As a Senior Infrastructure Engineer in Leicester, you'll be part of a dynamic and supportive team that values innovation and collaboration. The company offers a hybrid work model, allowing you to balance your professional and personal life while leading a significant Azure migration project from the ground up. With opportunities for growth and leadership within a small IT function, this role is perfect for those looking to make a meaningful impact in a forward-thinking environment.
Contact Details:
Asset Resourcing Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst in Gloucester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Asset Resourcing Limited Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Asset Resourcing Limited Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Asset Resourcing Limited Careers!
✨Direct Apply to Asset Resourcing Limited Careers
Let's not forget to apply directly through the Asset Resourcing Limited Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst in Gloucester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Asset Resourcing Limited Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Asset Resourcing Limited Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Asset Resourcing Limited Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
