Business Support Administrator in Glasgow

Asset Performance Ltd is committed to delivering high-quality asset verification, condition assessment, lifecycle planning, and specialist consultancy services that consistently meet and exceed the requirements and expectations of our clients.

Supporting clients across the globe, we provide accurate asset information, insightful condition assessments, and strategic lifecycle planning that enable informed decision‑making, optimise asset performance, and maximise long‑term value.

Our experienced team combines technical expertise with a practical, client‑focused approach to deliver reliable, tailored solutions across a wide range of industries and asset types.

Quality, integrity, and continuous improvement are at the core of everything we do, ensuring our clients receive professional services that help them manage assets efficiently, reduce risk, extend asset life, and achieve their operational objectives wherever they operate in the world.

Role Description

The Business Support Administrator provides essential support to senior leadership, finance, planning, coordination, and delivery teams within Asset Performance.

The role is responsible for ensuring that asset performance projects and programmes are effectively planned, scheduled, monitored, and delivered in alignment with business priorities.

Through effective coordination and administrative support, the role contributes to enhancing asset performance, maintaining compliance, and improving overall operational efficiency.

A key responsibility of this role is to act as the central point of contact for asset surveyors, facilitating clear communication, resolving issues, and coordinating logistical arrangements, including travel and scheduling requirements.

The role ensures seamless collaboration between teams, enabling the effective delivery of asset performance activities and supporting continuous improvement across the business.

• Your broad responsibilities will include but are not limited to the following:
• Provide administrative support to the Asset Performance team to ensure the efficient delivery of programmes.
• Maintain programme records, documentation, trackers and databases.
• Update schedules and operational information to ensure records remain accurate and up to date.
• Assist with general administrative duties to support programme delivery.
• Planning & Scheduling Support
• Assist with the preparation and distribution of daily, weekly and monthly work schedules.
• Update programme schedules and planning information within company systems.
• Support the coordination of surveyor diaries, appointments and operational activities.
• Surveyor & Customer Support
• Handle incoming telephone calls and email enquiries, responding to routine queries or directing them to the appropriate person.
• Provide a professional and friendly first point of contact for customers, surveyors and internal stakeholders.
• Maintain regular communication with surveyors to provide updates and support day‑to‑day operational requirements.
• Report scheduling issues or operational changes to the relevant manager.
• Travel & Logistics
• Arrange travel and accommodation bookings for surveyors, including hotels, hire vehicles, flights and rail travel.
• Maintain travel itineraries and booking records.
• Assist with rearranging bookings where operational changes occur.
• Systems & Administration
• Monitor identification tag stock levels and arrange replenishment when required.
• Raise Purchase Orders (POs) for materials, subcontractors and services.
• Create customer quotations within Simpro.
• Create and maintain employee, client and Job records within the company timesheet portal.
• Ensure administrative records are accurate, complete and up to date.
• Provide general administrative support to the Asset Performance team.
• Compliance
• Support the team in maintaining accurate documentation and audit records.
• Follow company policies and procedures, including Health & Safety requirements.
• Maintain confidentiality and ensure company records are managed appropriately.

Skills & Experience

• Previous experience in an administrative, coordination or scheduling role within a fast‑paced environment.
• Excellent organisational skills with the ability to manage multiple tasks, priorities and deadlines.
• Strong attention to detail with the ability to maintain accurate records and data.
• Experience supporting operational or project teams with administrative tasks.
• Experience preparing documentation, maintaining databases and updating business records.
• Experience coordinating schedules, appointments or resource planning.
• Excellent customer service and communication skills, with confidence handling telephone calls and email enquiries.
• Ability to build positive working relationships with customers, field‑based employees and internal stakeholders.
• Proficient in Microsoft Office Suite, particularly Excel, Outlook and Word.
• Willingness and ability to learn new business systems and processes, with full training provided.
• Experience monitoring stock levels and arranging the ordering of office or operational supplies.
• Experience working in an operational, engineering, facilities management or service delivery environment.
• Understanding of general purchasing, scheduling and administrative processes.
• Working Conditions
• Office‑based with regular interaction with operational teams.
• Occasional site visits may be required.
• Flexibility to support operational priorities when required.
• #J-18808-Ljbffr