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For Companies At a Glance
- Tasks: Join a dynamic team to support finance agreements and deliver top-notch customer service.
- Company: Specialist finance provider with a focus on asset finance and leasing.
- Benefits: Competitive salary, excellent bonuses, and flexible working options.
- Other info: Flexible location for home-based or hybrid work near Southampton.
- Why this job: Make a real impact in customer service while growing your career in finance.
- Qualifications: Strong admin skills, attention to detail, and experience in financial services preferred.
The predicted salary is between 27000 - 30000 £ per year.
£27,000 – £30,000 plus excellent bonus and benefits. New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.
Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.
The Role
This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business. You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.
Key Responsibilities
- Process and load new finance agreements onto internal systems within agreed SLAs
- Set up direct debits and maintain accurate contract records
- Produce rental invoices and annual VAT statements
- Manage customer queries through to resolution
- Handle customer complaints in line with company policy and procedures
- Generate settlement figures accurately and efficiently
- Administer contract lifecycle activities including novations, extensions and reschedules
- Maintain high levels of customer service, compliance and operational accuracy
- Support team objectives and contribute positively within the wider business
Candidate Profile
- Strong administrative and organisational capability
- Excellent attention to detail and accuracy
- Good working knowledge of Word, Excel, Outlook and database systems
- Strong communication and customer service skills
- Problem-solving capability with a proactive approach
- Experience within asset finance or financial services advantageous
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing. You will also require relevant in-country experience; without which, your application will not be considered. Contact us for a confidential discussion. Apply in confidence by sending your CV.
J3629 – Customer Services Lease Administrator – UK, Flexible Location... in Southampton employer: Asset Finance International
Contact Detail:
Asset Finance International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land J3629 – Customer Services Lease Administrator – UK, Flexible Location... in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the finance and customer service sectors. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your skills. We want you to show them that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice common interview questions, especially those related to customer service and problem-solving. We suggest doing mock interviews with friends or family to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace J3629 – Customer Services Lease Administrator – UK, Flexible Location... in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative capabilities and any relevant experience in asset finance or financial services to catch our eye!
Show Off Your Attention to Detail: Since accuracy is key in this role, include examples in your application that demonstrate your attention to detail. Whether it’s a project you managed or a task you completed, let us know how you nailed it!
Communicate Clearly: Strong communication skills are essential for this position. When writing your application, be clear and concise. Use straightforward language and make sure your points come across effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Asset Finance International
✨Know Your Stuff
Make sure you understand the ins and outs of asset finance and leasing. Brush up on key terms and processes related to finance agreements, as this will show your potential employer that you're serious about the role.
✨Show Off Your Skills
Prepare examples that highlight your strong administrative and organisational capabilities. Think of specific situations where you've demonstrated attention to detail and problem-solving skills, especially in customer service settings.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and finance. This will help you articulate your thoughts clearly and confidently during the interview, making a great impression on the hiring team.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the role. This not only shows your interest but also helps you determine if the company is the right fit for you.