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- Tasks: Manage customer communications and support recovery strategies in a dynamic collections team.
- Company: Join a young, innovative finance company with a strong focus on customer service.
- Benefits: Excellent salary, uncapped bonus, and comprehensive benefits package.
- Why this job: Make a real impact in asset finance while developing your skills in a supportive environment.
- Qualifications: Previous collections experience preferred; strong communication and relationship management skills required.
- Other info: Full training provided; great opportunity for career growth in financial services.
The predicted salary is between 40000 - 60000 £ per year.
Excellent salary plus bonus and benefits. Location: UK, London (Hybrid). New Leaf Search has partnered with a young, innovative but established finance company in its search for a Collections Executive. This is an excellent opportunity to join a growing and dynamic organisation within asset finance, supporting the collections function in delivering professional, customer-focused outcomes while maintaining strong credit discipline and risk controls.
The successful individual will work within an experienced collections team, managing customer relationships, supporting recovery strategies and ensuring effective resolution of outstanding accounts.
Key Responsibilities- Manage customer communications across the collections lifecycle with a professional and solutions-focused approach.
- Build and maintain strong relationships with customers and internal stakeholders.
- Support collections strategy through effective telephony engagement and negotiation.
- Assist in systems and process development to improve operational efficiency.
- Deliver outstanding customer service while protecting company interests.
- Maintain accurate records and support reporting requirements.
- Previous collections experience within financial services preferred.
- Strong telephony and relationship management skills.
- High emotional intelligence with a customer-first mindset.
- Strong communication skills and professional approach.
- Good numerical capability and attention to detail.
- Motivated, proactive and able to work both independently and within a team.
Full training and mentoring will be provided within a supportive and collaborative environment. We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing. You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered. Contact us for a confidential discussion.
£50,000 – £75,000 plus excellent uncapped bonus and benefits.
K3603 – Collections Executive – UK, London (Hybrid) – Asset... employer: Asset Finance International
Contact Detail:
Asset Finance International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land K3603 – Collections Executive – UK, London (Hybrid) – Asset...
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those in asset finance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research the company and its collections strategies. Be ready to discuss how your previous experience aligns with their needs, especially your customer-focused approach.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate your ability to build relationships and handle difficult conversations. Use examples from your past roles to highlight your emotional intelligence.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our dynamic team. It shows initiative and enthusiasm!
We think you need these skills to ace K3603 – Collections Executive – UK, London (Hybrid) – Asset...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collections Executive role. Highlight your previous collections experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about asset finance and how your customer-first mindset aligns with our values. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your relationship management skills in your examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Asset Finance International
✨Know Your Collections Stuff
Make sure you brush up on your knowledge of collections processes and asset finance. Familiarise yourself with common challenges in the industry and think about how you would handle them. This will show that you're not just interested in the role, but that you understand the nuances of the job.
✨Show Off Your Communication Skills
Since this role involves managing customer relationships, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with customers in the past, especially in challenging situations. This will highlight your strong telephony and relationship management skills.
✨Demonstrate Emotional Intelligence
Be ready to discuss how you approach customer interactions with empathy and a solutions-focused mindset. Think of specific instances where you've used emotional intelligence to resolve issues or build rapport. This will resonate well with the interviewers looking for a customer-first attitude.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the collections strategy or how the team collaborates to improve operational efficiency. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
