K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset...

K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset...

Birmingham Full-Time On-site
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Excellent salary plus bonus and benefits.

New Leaf Search is partnering with an established and growing Asset Finance organisation in its search for an experienced Operations Manager to lead a substantial operations function and support the continued development of its business

This is a senior leadership opportunity within a predominantly vendor-driven Asset Finance business, with responsibility for improving operational performance, developing a high-performing team and ensuring the efficient delivery of transactions from initial proposal through to payout

Working closely with senior management, you will oversee day-to-day operations, identify opportunities for process improvement and play an important role in supporting business growth, operational change and the adoption of new technologies

Key Accountabilities:

  • Lead, manage and develop a substantial operations team, promoting accountability, collaboration and high performance
  • Oversee the end-to-end sales administration and transaction process, ensuring efficient progression from proposal through to payout
  • Identify operational bottlenecks and implement improvements to transaction turnaround times and service delivery
  • Manage workflow allocation, resource planning and team performance to maintain effective operational coverage
  • Monitor operational KPIs, service levels and reporting to support informed management decisions
  • Maintain high standards of data accuracy and integrity across business systems and transaction records
  • Develop and maintain effective operational relationships with external funders and third-party service providers
  • Ensure operational processes and controls support regulatory compliance, risk management and business continuity
  • Collaborate with Sales, Compliance and Finance teams to improve communication, processes and customer outcomes
  • Support digital transformation initiatives, including automation and the introduction of new technologies
  • Contribute to the development of customer service capabilities and improvements across the customer journey
  • Mentor and develop team members, supporting training, succession planning and a positive working culture

Person Specification:

  • Significant experience managing operations within Asset Finance and Leasing, ideally within a vendor finance or brokerage environment
  • Proven ability to lead, motivate and develop large operational teams
  • Strong understanding of the Asset Finance transaction lifecycle, including sales administration, documentation and payouts
  • Experience delivering operational improvements, managing change and developing scalable processes
  • Good knowledge of regulatory requirements, operational controls and risk management
  • Commercial awareness and the ability to balance service delivery, efficiency and business growth
  • Strong stakeholder management skills, with the confidence to work closely with senior leadership and multiple departments
  • An innovative, solutions-focused approach, with an interest in technology and process automation
  • Excellent organisational, communication and problem-solving abilities
  • A proactive and collaborative leader with the ambition to contribute to the organisation’s continued development

Working Arrangements

Hybrid working, with a requirement to attend the office at least three days per week

We strongly favour applicants with proven, relevant experience in Financial Services, particularly in Asset Finance and Leasing. Relevant IN-COUNTRY experience is required; applications without it will not be considered

Job Reference: K3680

Contract Type: Permanent

Location Birmingham

Remote Working: Hybrid

Consultant: Katherine Amin

Function: Business Support, Operations, Sales – Internal,

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K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset... employer: Asset Finance International

Join a dynamic Asset Finance funder in Surrey, where we prioritise employee well-being and professional growth. Our hybrid work model fosters a balanced lifestyle, allowing you to thrive both in the office and remotely. With competitive compensation and a supportive culture, we empower our team to excel in their roles while making impactful contributions to the business.

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Contact Details:

Asset Finance International Recruitment Team