Recoveries Manager – Surrey

Competitive Basic plus Bonus and excellent Benefits. James George Recruitment have partnered with a highly successful Asset Finance House, that is strengthening their Collections and Recoveries team. We are looking for a Recoveries Manager who will provide leadership and management to a small team of Recoveries Account Managers and a Team Leader. Key responsibilities will include : Working closely with the Head of Collections to develop, implement and continuously refine the collections strategies in the Recoveries team and in alignment with business goals. Lead, mentor and inspire a team of Recovery Account Managers, fostering a culture of high performance, collaboration and professional growth. Monitor and manage delinquency rates, credit losses, and recovery rates, within set KPI’s, identifying emerging trends and implementing proactive measures to mitigate risks. Continuously improve collections processes, workflows, and tools to enhance efficiency while maintaining compliance with regulatory guidelines. Collaborate closely with cross functional teams, including Credit, Legal, Compliance, Customer Services and Sales, to align collections strategies and share insights for comprehensive risk management. Oversee relationships with external collections agencies and service providers, ensuring robust contracts are in place and vendor performance aligns with the bank’s expectations and goals. Provide regular updates to Head of Collections and Senior Management on Portfolio Performance, Collections Metrics, Key Initiatives and potential areas of concern. Your background : 3-5 years’ experience of managing a Recoveries Team within the Financial Services Industry (Ideally Asset Finance). Creative and Innovative in the way you come up with solutions and drive the transformation of the Recoveries team. Strong leadership skills and the ability to grow, inspire and develop high performing teams. Commercially Minded with Good Negotiation Skills. Ability to thrive in a Fast-Paced Environment. Strong organisation skills and ability to be flexible and agile. #J-18808-Ljbffr