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- Tasks: Manage arrears cases and develop repayment plans for customers.
- Company: Join a leading Asset Finance House with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, bonuses, and excellent benefits including remote work options.
- Why this job: Be part of a dynamic team focused on impactful collections and customer care.
- Qualifications: 2-3 years of collections experience in asset finance or automotive sectors required.
- Other info: Opportunity to work on projects and develop strategies for vulnerable customers.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Basic plus Bonus and excellent Benefits. James George Recruitment have partnered with a highly successful Asset Finance House, that is strengthening their Collections and Recoveries team. We are therefore looking for 2 Collections professionals who will predominantly focus on arrears collection within the 60-90 days aged category. We are seeking someone who has excellent collections experience in the asset finance or automotive industry, covering technical expertise in all areas of the collections and recoveries process.
Key responsibilities will include:
- Manage a portfolio of arrears cases over the varying sectors within the 60-90 day aged debt category.
- Work with suppliers, vendors and broker partners to bring a positive impact to the collections process and maximize recoveries.
- Arranging sustainable repayment plans through effective evaluation of income & expenditure with customers.
- Review contractual documents and terms & conditions to identify information that can add value to the recovery process.
- Take responsibility for managing occasional project and development work in the team to a high standard and within deadlines.
- Understand the importance of identifying vulnerable customers and how they should be treated differently from a strategy perspective.
- Responsible for completion of the collection and recovery process in order to minimize risk, prevent arrears and ensure the timely collection of payments.
- Liaise with Asset Management to obtain valuations on delinquent accounts, ensure these are recorded and information used to make informative and balanced decisions.
- Review cases for bad debt provision recommendation, completing necessary paperwork for Head of Collection.
- Strategically review accounts where recovery is unlikely or not cost effective.
- Liaise with Collections Team Leader on serious delinquencies and help to minimize losses.
Your background:
- Minimum of 2-3 years Collections experience specifically in bad debt collection, insolvency, litigation and asset recovery.
- Knowledge of contract and consumer credit is essential.
- Finance & Leasing or Motor Finance background essential.
Excellent salary plus bonus and benefits.
2 x Collections and Recoveries Account Managers – Surrey employer: Asset Finance International Limited
Contact Detail:
Asset Finance International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2 x Collections and Recoveries Account Managers – Surrey
✨Tip Number 1
Network with professionals in the asset finance and automotive industries. Attend industry events or join relevant online forums to connect with others who may have insights or leads on job openings.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in collections and recoveries. This knowledge can help you stand out during interviews, showing that you're proactive and well-informed about the industry.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to arrears collection and customer management. Use examples from your past experience to demonstrate your problem-solving skills.
✨Tip Number 4
Research StudySmarter and our values to align your answers with what we stand for. Showing that you understand our mission and how you can contribute will make a positive impression during the hiring process.
We think you need these skills to ace 2 x Collections and Recoveries Account Managers – Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in collections, particularly within the asset finance or automotive industry. Use specific examples that demonstrate your expertise in managing arrears cases and working with various stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with arrears collection, sustainable repayment plans, and your understanding of vulnerable customers. Show how your background aligns with the company's needs.
Highlight Relevant Skills: In your application, make sure to highlight skills such as negotiation, communication, and analytical abilities. These are crucial for managing collections effectively and will set you apart from other candidates.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the collections field.
How to prepare for a job interview at Asset Finance International Limited
✨Showcase Your Collections Experience
Make sure to highlight your previous experience in collections, especially within the asset finance or automotive industry. Be prepared to discuss specific cases you've managed and the strategies you employed to recover debts.
✨Demonstrate Your Understanding of Vulnerable Customers
Since understanding vulnerable customers is crucial for this role, be ready to explain how you would approach these situations differently. Share any relevant experiences where you successfully managed sensitive cases.
✨Prepare for Technical Questions
Expect questions about the collections and recoveries process, including contractual documents and terms & conditions. Brush up on your knowledge of consumer credit and be ready to discuss how you evaluate income and expenditure for repayment plans.
✨Discuss Your Teamwork Skills
This role involves liaising with various stakeholders like suppliers and vendors. Be prepared to talk about your experience working in a team environment and how you’ve collaborated with others to achieve positive outcomes in collections.
