Engineering Sales Manager - Industrial Process Heating

COMPANY PROFILE, DESCRIPTION, AND SCOPE OF ROLE

Providing bespoke product solutions extensively within Petrochemical, Oil & Gas, and other Industrial environments, with potential to explore additional markets e.g., Renewables, food & beverage, datacentres etc. Our client is a global business and a world-class leader in their field, established for over sixty years.

Joining a dynamic and successful team, you will be responsible for strengthening and developing the commercial side of the business, developing key accounts, and maintaining long-term relationships built on mutual trust. Your customer mix will consist of end users, Engineering Contractors, Installation system integrators, and Distributors. You will spend a large proportion of your time engaging in customer-facing and site visits. Consideration may be given to accomplished senior sales engineers, depending on experience and sector.

NB: Travel / Region: The successful candidate must be willing and able to travel nationally and stay overnight, typically 2 or 3 times a month (There will be an element of Hybrid / Home working / Flexibility). Typically travelling out from home to meet customers (A1 Corridor) 4 days meeting customers / 1 day at home / planning / catch up. (There will be occasional visits as and when necessary to the North East based office). Your region will extend to East/Central Scotland in the North and as far South as Great Yarmouth.

KEY DUTIES & RESPONSIBILITIES:

• Acquire and develop new customers and key accounts.
• Conduct customer analysis to define potential opportunities.
• Identify new opportunities and develop plans to maximise sales of products, systems, and services.
• Find technical solutions within company capabilities and communicate them effectively with the Customer.
• Maintain and develop customer relations for long-term relationships based on mutual trust.
• Manage customer expectations and enhance the customer experience resulting in sales.
• Conduct negotiations, help prepare quotations, and assist in preparing contracts.
• Communicate, when needed, with the Customer during execution time of a project order.
• Provide competitor analysis and market monitoring; analyse market trends and maintain awareness of market conditions and competitors’ products, systems, and pricing.
• Prepare sales reports on a regular basis and provide feedback.
• Communicate new product developments to prospective customers.
• Assist, where needed, to reach a satisfactory solution to a Customer complaint.
• Follow up projects and quotations and register in relevant systems.

QUALIFICATIONS, EXPERIENCE, SKILLS, ATTRIBUTES AND REQUIREMENTS:

• A recognised electrical/mechanical engineering/technical qualification (Preferred but not essential).
• Demonstrable experience of solutions selling / Technical Sales / Engineering Sales.
• At least three years work experience preferably selling process/environmental heating solutions into industrial, Oil & Gas, Petrochemical clients, Renewables, or other sectors.
• Experience providing Hazardous environment/ATEX products/services and solutions would be advantageous.
• Valid driving license.
• Good negotiation and communication skills.
• Ability to create and maintain sales contacts on all levels.
• Ability to manage the sales process and interact with technical sales support.
• Attention to detail, ability to work in a team but also able to work independently.
• Ability to produce appropriately detailed and accurate quotations and pricing.
• Strong commercial skills and technical background.
• Advanced MS Office (Excel, Word, PowerPoint) capabilities.
• Fluent in English.
• Independent, self-motivated, team player.
• Able to effectively communicate on all levels, internal and external.

NB: Knowledge/experience gained within Industrial Heating Solutions / Trace heating or Process and Environmental heating solutions would be an advantage.

DETAILS OF SALARY / PACKAGE:

Basic Salary From GBP45,000 to GBP60,000 PA (Depending on experience) + Bonus (OT 20%/30% negotiable) + Car or Allowance + Laptop + Phone + Pension + Health care + 27 days Holiday + Statutory Holidays.

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