At a Glance
- Tasks: Own the full sales cycle for mid-market deals and self-generate your pipeline.
- Company: Join Assembled, a cutting-edge platform revolutionising customer support with AI.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Work in a vibrant London office and collaborate with top-tier clients.
- Why this job: Be part of a fast-growing startup and shape the future of customer support.
- Qualifications: 3+ years in B2B sales with a proven track record and fluency in AI tools.
The predicted salary is between 50000 - 65000 £ per year.
About Assembled
Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate.
The role
We're hiring our second UK Account Executive to build on our momentum in EMEA. Our two biggest legacy competitors, Calabrio and Verint, are now both owned by private equity. Five9, a publicly-traded partner doing $1B+ in revenue, picked us as their preferred reseller. Over 15% of our revenue is based in EMEA, with great customers like Bolt, Marshmallow, Intercom, and Zilch.
This is a hunting role — you’ll source, qualify, and close. You'll work alongside our founding UK seller, Kevin Chang, who joined in March. You’ll have real air cover from the broader business, which supports 400+ customers including Etsy, Stripe, and Salesforce, as well as a tried-and-true playbook. And being early, you’ll have first crack at a greenfield EMEA territory with uncapped upside. We're a Series B startup with real traction but we haven't won yet.
This role is based in our London office in the heart of King’s Cross, five days a week in person. Candidates must have the right to work in the UK; we are not sponsoring visas for this role.
What you’ll do
- Own the full sales cycle for mid-market deals, typically £35K–£200K ACV, 3–5 stakeholders, 30–90 day cycles
- Self-generate most of your pipeline without the need for inbound or marketing air cover (you’ll still have it)
- Run your own demos and get deep enough on the product and space that you don't need sales engineering (you’ll still have it)
- Be a trusted partner to product and engineering, bringing customer signal from your deals to feed the roadmap
- Shape how we sell in EMEA by informing ideal customer profile, pricing, in-market competitive differentiation, and objection handling
This is a great fit if you…
- Have 3+ years of closing experience in net-new, B2B deals
- Have carried a £550K+ quota with 80%+ attainment over the past 2–3 years
- Self-source a meaningful share of your pipeline
- Have fluency with MEDDPICC or an equivalent disciplined sales process
- Are AI-native: you use Claude, ChatGPT, and similar tools daily to research accounts, prep calls, and move 10x faster than other reps
- Are excited about AI, the customer support industry, and the future of work
- Want to be in our London office five days a week and “get on the plane” (one of our cultural values)
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
Account Executive, EMEA employer: assembledhq
Assembled is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a fast-paced, innovative environment. With a strong focus on employee growth and development, team members benefit from hands-on experience in a greenfield territory, alongside a supportive leadership team and a collaborative atmosphere that values diverse perspectives. The opportunity to work with cutting-edge AI technology while being part of a rapidly growing startup makes Assembled a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive, EMEA
✨Tip Number 1
Get to know the company inside out! Research Assembled's products and their unique selling points. This will help you tailor your pitch and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn, attend industry events, or join relevant online communities. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle objections or close a deal. The more confident you are, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Assembled.
We think you need these skills to ace Account Executive, EMEA
Some tips for your application 🫡
Show Your Sales Savvy:When you're writing your application, make sure to highlight your sales experience. We want to see how you've closed deals and sourced leads in the past. Use specific examples that demonstrate your ability to self-generate pipeline and hit those targets!
Be AI-Native:Since we're all about balancing human agents with AI, let us know how you use AI tools in your daily work. Mention any experiences with platforms like ChatGPT or Claude that have helped you streamline your processes. This will show us you're on the same page as our tech-driven approach!
Tailor Your Application:Don't just send a generic application! Take the time to tailor your CV and cover letter to reflect the specifics of the Account Executive role. Mention your understanding of the customer support industry and how you can contribute to our growth in EMEA.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you're keen on joining our team at Assembled!
How to prepare for a job interview at assembledhq
✨Know Your Product Inside Out
As an Account Executive, you'll need to run your own demos and understand the product deeply. Make sure you research Assembled's platform thoroughly, including its AI capabilities and how it integrates with customer support operations. This will help you answer any technical questions confidently.
✨Master the Sales Process
Familiarise yourself with MEDDPICC or a similar sales methodology. Be prepared to discuss how you've applied this in your previous roles, especially in closing B2B deals. Showing that you can self-generate pipeline and manage the full sales cycle will impress the interviewers.
✨Showcase Your Hunting Skills
Since this is a hunting role, come ready with examples of how you've sourced and closed deals independently. Highlight your ability to navigate complex sales cycles and engage multiple stakeholders, as this will be crucial for success in the EMEA market.
✨Demonstrate Your Passion for AI
Assembled is all about the balance between human agents and AI. Share your enthusiasm for AI technologies and how you've used tools like ChatGPT in your work. This will show that you're not just a salesperson but also someone who understands the future of customer support.
