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- Tasks: Manage strategic customer accounts and drive business outcomes through project management.
- Company: Leading customer service platform based in Greater London.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Join a dynamic team and help clients achieve success while growing your career.
- Qualifications: 5+ years of experience, with 3+ years in customer-facing roles.
- Other info: Ideal for strategic thinkers with a growth mindset.
The predicted salary is between 43200 - 72000 £ per year.
A leading customer service platform in Greater London is seeking a Customer Account Manager to manage strategic customer accounts and drive business outcomes. The ideal candidate has over 5 years of experience with at least 3 years in customer-facing roles.
Responsibilities include:
- Project managing customer initiatives
- Fostering relationships with senior stakeholders
- Ensuring customer success
This role requires a strategic thinker with a growth mindset who is willing to travel for client engagements.
Strategic Accounts CSM: Drive ROI & Growth in London employer: Assembled
Contact Detail:
Assembled Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Accounts CSM: Drive ROI & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its strategic goals. Show them how your experience aligns with their mission to drive ROI and growth. We want to see you shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your interest in being part of our team.
We think you need these skills to ace Strategic Accounts CSM: Drive ROI & Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and project management. We want to see how you've driven business outcomes in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Strategic Accounts CSM role. Share specific examples of how you've fostered relationships with senior stakeholders and contributed to customer success.
Showcase Your Strategic Thinking: In your application, demonstrate your strategic mindset. We’re looking for someone who can think ahead and drive growth, so include any relevant experiences where you’ve successfully implemented strategies that led to positive outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Assembled
✨Know Your Customer Accounts
Before the interview, research the company’s key clients and their industries. Understanding their strategic accounts will help you demonstrate your ability to manage relationships and drive business outcomes effectively.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've successfully managed customer initiatives in the past. Highlight your project management skills and how they contributed to customer success, as this is crucial for the role.
✨Engage with Senior Stakeholders
Be ready to discuss your experience in fostering relationships with senior stakeholders. Think of instances where you’ve influenced decision-making or driven growth through collaboration, as this will resonate well with the interviewers.
✨Emphasise Your Growth Mindset
Demonstrate your strategic thinking and growth mindset by discussing how you’ve adapted to challenges in previous roles. Share examples of how you’ve identified opportunities for improvement and implemented changes that led to positive outcomes.
