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- Tasks: Manage customer relationships and drive growth for mid-market clients.
- Company: Leading technology company focused on customer success.
- Benefits: Competitive salary, career advancement, and a dynamic work environment.
- Why this job: Make a real impact by helping customers achieve maximum ROI.
- Qualifications: Experience in customer-facing roles and strong relationship-building skills.
- Other info: Opportunity to collaborate with cross-functional teams and stakeholders.
The predicted salary is between 28800 - 48000 £ per year.
A leading technology company seeks a Mid-Market Customer Success Manager to manage customer relationships and drive growth. This role involves working closely with stakeholders, collaborating with cross-functional teams, and ensuring customers achieve maximum ROI.
The ideal candidate will have experience in customer-facing roles and a strong ability to develop relationships. This position offers significant responsibility and the opportunity to make a substantial impact within the organization.
Strategic Mid-Market CSM - Growth & Renewal Leader in London employer: Assembled Inc.
Contact Detail:
Assembled Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Mid-Market CSM - Growth & Renewal Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their goals. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share specific examples of how you've successfully managed customer relationships and driven growth in previous roles. This will demonstrate your fit for the Mid-Market CSM position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Strategic Mid-Market CSM - Growth & Renewal Leader in London
Some tips for your application 🫡
Show Your Customer Success Passion: When writing your application, let us see your enthusiasm for customer success! Share specific examples of how you've built relationships and driven growth in previous roles. This will help us understand your commitment to helping customers achieve maximum ROI.
Tailor Your Application: Make sure to customise your application for the Strategic Mid-Market CSM role. Highlight relevant experiences that align with the job description, especially those involving collaboration with cross-functional teams. We love seeing candidates who take the time to connect their skills to our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's industry-specific. We appreciate when candidates can communicate effectively, as this reflects the skills needed for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Assembled Inc.
✨Know Your Customer Success Metrics
Familiarise yourself with key customer success metrics like NPS, churn rate, and ROI. Be ready to discuss how you've used these metrics in previous roles to drive growth and improve customer relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with customers. Highlight specific instances where your efforts led to increased satisfaction or retention, as this is crucial for a Mid-Market CSM role.
✨Understand the Company’s Products and Market
Do your homework on the company’s products and their position in the market. Being able to articulate how you can help customers achieve maximum ROI with these products will set you apart from other candidates.
✨Prepare for Cross-Functional Collaboration Questions
Since this role involves working with various teams, be ready to discuss your experience collaborating across departments. Think of examples where teamwork led to successful outcomes for customers, showcasing your ability to drive growth through collaboration.
