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- Tasks: Create impactful, user-focused content that drives action and supports our mission.
- Company: Join Shelter, a passionate organisation fighting for housing rights.
- Benefits: Enjoy 30 days annual leave, flexible working, and personal growth opportunities.
- Why this job: Make a real difference in society while developing your content design skills.
- Qualifications: Expertise in content design and strong collaboration skills required.
- Other info: Be part of a diverse team committed to social justice and innovation.
The predicted salary is between 33700 - 43800 £ per year.
Location: Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although regular travel to London and other locations is expected.
Contract type: Permanent
Salary: £37,739.41 per annum (London weighting allowance if applicable)
Hours: 35 hours per week
Closing date: Monday 23rd February, 23:30
Are you an expert content designer with a passion for creating clear, user-centred content that helps people take action? Join Shelter as our Senior Content Designer and play a key role in shaping campaigns, policy and research content that supports people to get involved, donate and campaign with us to end the housing emergency.
About the role
Reporting to the Operations and Content Lead and working closely with product managers and stakeholders across all directorates, the role requires someone who is an expert in content design. You will be an impeccable writer and editor who can quickly adopt Shelter's tone of voice. You'll be able to write clearly and accurately. You will be able to write communications that encourage our supporters to campaign, donate and get involved with our work. Day to day, you'll sit in a product team focused on our campaigns, policy and research content alongside another content designer. You'll lead on workstreams and projects, ensuring work is delivered to meet objectives. Advocating for our users and building strong relationships with our stakeholders will be key to your success. As a line manager to one of our content designers, you'll need to be able to demonstrate your ability to support their professional development.
Role specifics
We're looking for a curious, creative problem-solver who's confident collaborating across teams. You'll be an expert in content design, who is comfortable working independently to research user needs and create clear, user-focused content. You'll have a track record of managing different groups of stakeholders, and using research and expertise to demonstrate the value content design can bring to their work. You'll set meaningful digital content KPIs, use data and analytics to measure performance, and ensure everything you publish is accurate and high-quality. With experience using CMS platforms and a range of design patterns, you'll take the lead in delivering projects on time, support product managers, and help develop and motivate your team. You'll communicate ideas clearly, work confidently with stakeholders, test design hypotheses, turn research into practical improvements, and enjoy generating ideas, running workshops and shaping user-centred content strategy. You'll have experience identifying opportunities to improve wider content team processes and working collaboratively to set and document standards. You'll be an experienced line manager, who is confident leading by example, as well as coaching and supporting others to achieve their goals.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.
How to Apply
Please click Apply for Job below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the About You section of the job description of no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses: We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Senior Content Designer in London employer: Asselien
Contact Detail:
Asselien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work. Make it easy for potential employers to see what you can do and how you can contribute to their mission.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their goals, especially around user-centred content.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Content Designer in London
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the job description. Highlight your experience in content design and how it aligns with Shelter's mission. Use specific examples that showcase your skills and achievements.
Use the STAR Method: When providing examples, stick to the STAR method (Situation, Task, Action, Result). This helps us see your thought process and the impact of your work clearly. It’s a great way to demonstrate your problem-solving skills!
Show Your Passion for the Cause: We want to see your passion for creating user-centred content that makes a difference. Share why you’re excited about working with Shelter and how your values align with our mission to end the housing emergency.
Proofread Before You Submit: Before hitting that submit button, give your application a thorough proofread. Typos and errors can distract from your message. We want to see your impeccable writing skills shine through!
How to prepare for a job interview at Asselien
✨Know Your Audience
Before the interview, take some time to research Shelter's mission and values. Understand their tone of voice and how they communicate with their audience. This will help you tailor your responses and demonstrate that you're a good fit for their culture.
✨Showcase Your Expertise
Prepare specific examples of your previous work in content design, especially those that highlight user-centred approaches. Use the STAR format to structure your answers, focusing on the Situation, Task, Action, and Result. This will clearly illustrate your skills and experience.
✨Engage with Stakeholders
Since the role involves collaborating with various stakeholders, think of examples where you've successfully managed relationships or led projects. Be ready to discuss how you advocate for users while balancing stakeholder needs, as this is crucial for success at Shelter.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or how they measure the success of content strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
