Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our commercial team by organising schedules and providing top-notch customer service.
- Company: Join a global leader in access solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, career development, and a variety of employee perks.
- Why this job: Make a real impact while building a career you can be proud of.
- Qualifications: Experience in customer service and strong MS Office skills required.
- Other info: Diverse and inclusive teams with excellent growth opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
Can you bring your organisation skills to our commercial team based in Willenhall, where you can enjoy a collaborative culture that empowers you to build a career you can be proud of.
As our Customer Support Administrator, you would have the opportunity to be part of a team looking to provide the very best support to our customers. Reporting to the Service Administrator you would be responsible for organizing engineer daily schedules, renewing support agreements and invoicing customers for works carried out.
You would also:
- Provide professional customer support by managing enquiries, processing orders, resolving issues and maintaining accurate customer documentation.
- Deliver day to day commercial and administrative support, including pricing, quotations, tenders and assisting with project coordination.
- Track key KPIs, prepare reports and presentations, and ensure compliance with internal procedures and documentation standards.
- Collaborate with sales, finance, logistics and operations teams to achieve commercial objectives and contribute to data driven decision making.
- Support internal processes such as onboarding, team assistance, health & safety responsibilities and promoting an inclusive, values led culture.
The skills and experience you need
We are looking for someone who has:
- Proven experience in customer service, sales support, or commercial support roles.
- Strong MS Office skills (Excel, Word, PowerPoint) and familiarity with Microsoft Dynamics AX ERP.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Desirable experience supporting a Commercial Manager or sales leadership team, plus exposure to project management.
- Some knowledge or interest in contracts, pricing structures and tender processes.
What we offer
We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary and incentive schemes.
- Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program… to name just a few.
We review applications regularly, so don’t wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
Commercial Support and Projects Coordinator in Walsall employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Support and Projects Coordinator in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Commercial Support and Projects Coordinator in Walsall
Some tips for your application 🫡
Show Off Your Organisation Skills: As a Commercial Support and Projects Coordinator, your organisation skills are key! Make sure to highlight any relevant experience in managing schedules or coordinating projects in your application. We want to see how you can bring that to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like MS Office proficiency and customer service experience that align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Remember, the best way to apply is through our website! This ensures your application is seen by the right people and keeps everything organised on our end. Plus, it’s super easy to set up your profile!
How to prepare for a job interview at Assa Abloy
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Commercial Support and Projects Coordinator. Familiarise yourself with tasks like managing schedules, processing orders, and collaborating with various teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisation Skills
Since organisation is key for this position, prepare examples from your past experiences where you've successfully managed multiple priorities or streamlined processes. Be ready to discuss how you can bring these skills to the team and improve efficiency.
✨Brush Up on MS Office and ERP Systems
Given the emphasis on strong MS Office skills and familiarity with Microsoft Dynamics AX ERP, take some time to refresh your knowledge. You might even want to practice creating reports or presentations to showcase your proficiency during the interview.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
