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- Tasks: Assist in installing and maintaining industrial doors while ensuring top-notch customer service.
- Company: Join a global leader in access solutions with a focus on innovation and teamwork.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Opportunities for career growth and development in a diverse workplace.
- Why this job: Be part of a dynamic team making a real impact in the engineering field.
- Qualifications: A positive attitude, teamwork skills, and a passion for customer service.
The predicted salary is between 22000 - 28000 £ per year.
Industrial Door Engineering Ltd are looking for a Fitters Mate based in Northwich.
Principle Duties and Responsibilities:
- Ensure that at all times work is undertaken to the standard set by IDE, as expected by our customers.
- Carry out the work in accordance with the instructions issued by the Service Planners in a safe and cost effective manner.
- Provide advice to customers on appropriate repairs and upgrades and confirm a quotation will be raised internally.
- Fulfil our ‘duty of care’ by following our Preventive Maintenance commitment to our customers, by replacing worn or Change-Before-It-Breaks (CBIB) components, according to IDE schedules and guidelines.
- Ensure that customers are kept fully informed on the progress of work undertaken on site and advised when work is completed and shown what was done.
- Ensure all site activities are carried out in accordance with the Company’s Health & Safety Policy and associated Method Statements and Risk Assessments, making sure there is no risk to self or others.
- Adhere to the customer’s own site procedures and Health & Safety rules.
- Ensure that parts and equipment stock (primarily stock in vans) is stored and handled correctly, accounted for and reported accurately once used.
- Van stock must be maintained to the correct levels.
- Doing what has been instructed and agreed, provide a reliable service to internal and external customers at all times.
- Always reporting the status/completion to the planners and customers, or, when circumstances change which could affect future planned work.
- Adopt a “can do” approach with our customers, particularly in relation to prompt repairs using van stock.
- Professionally represent our company, to promote and enhance its reputation.
- Ensure all reporting is conducted as per IDE policies and procedures.
Knowledge, Skills and Abilities Required:
- “Can do” attitude, decisive with the desire to make things happen at a very fast pace and to challenge the status quo.
- Willingness to take ownership of their allocated team and to stand up and be counted.
- Strong customer focus, passionate about customers, and the service we provide both personally and through each of the engineers in his/her allocated team.
- Credible and confident with customers.
- A team player who likes to co-operate with leaders and colleagues.
- An engineering background sufficient to deal with the technical aspects of installation and commissioning is desirable.
- A structured and well organised approach, focusing on daily disciplines.
- Work collaboratively with colleagues when required to ensure the most efficient approach for our customers.
Fitters Mate employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitters Mate
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a Fitters Mate position or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience or volunteer in related roles. This shows potential employers that you're serious about the job and ready to jump in.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies like Industrial Door Engineering Ltd through our website and express your interest in working with them.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Show them that you have that 'can do' attitude and are ready to represent their company professionally.
We think you need these skills to ace Fitters Mate
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, make sure to highlight your 'can do' attitude. We love candidates who are decisive and ready to take ownership of their work. Share examples of how you've tackled challenges in the past!
Focus on Customer Service: Since customer focus is key for us, don’t forget to mention your passion for providing excellent service. Talk about any experiences where you’ve gone above and beyond for customers – it’ll really make your application stand out!
Be Structured and Organised: We appreciate a structured approach, so when you’re crafting your application, keep it clear and organised. Use headings and bullet points if needed, and ensure your skills and experiences are easy to find. It shows you’re well-prepared!
Apply Through Our Website: Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Assa Abloy
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to installation and commissioning. Familiarise yourself with common repairs and upgrades in the industrial door sector. This will help you answer questions confidently and show that you're ready to tackle the job.
✨Show Your Customer Focus
Demonstrate your strong customer focus during the interview. Share examples of how you've provided excellent service in the past, and be prepared to discuss how you would handle customer interactions. A 'can do' attitude is key, so let that shine through!
✨Safety First
Since health and safety is a big part of the role, make sure you understand the basics of health and safety policies. Be ready to talk about how you would ensure safety on site and follow procedures. This shows that you take your responsibilities seriously.
✨Team Player Vibes
Highlight your ability to work collaboratively with others. Share experiences where you've successfully worked as part of a team or supported colleagues. This will show that you can fit into their team culture and contribute positively to the workplace.