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For Companies At a Glance
- Tasks: Support field installations and provide technical assistance to customers across the UK & Ireland.
- Company: Join a dynamic team that values collaboration and career growth in customer service.
- Benefits: Enjoy remote work flexibility with 50% travel and various corporate perks.
- Why this job: Be part of a supportive culture where your skills can shine and make a real impact.
- Qualifications: Technical skills and a passion for customer service are essential; experience is a plus.
- Other info: This is a home-based role, perfect for those who love to travel and meet new people.
The predicted salary is between 28800 - 43200 £ per year.
Field Installation Support (36332)
Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Please note this is a home based role which requires 50% travel.
What you would do as our Field Installation Support
As our Field Installation Support you will be respon…
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Field Installation Support employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Support
✨Tip Number 1
Familiarise yourself with the technical aspects of the products you'll be supporting. Understanding the installation processes and common troubleshooting techniques will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with customer service and technical support scenarios. Be ready to share specific examples that demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Since this role involves travel, highlight any previous experience you have with managing logistics or working remotely. Show that you're organised and can handle the demands of a home-based position while being on the road.
We think you need these skills to ace Field Installation Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Field Installation Support position. Tailor your application to highlight how your technical skills align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or technical support roles. Provide specific examples of how you've successfully resolved issues or supported installations in the past.
Showcase Your Skills: Make sure to include any relevant technical skills that are applicable to the role. Mention any certifications or training that demonstrate your capability to perform the tasks required for Field Installation Support.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the position and the company. Explain why you want to join their team and how you can contribute to their success, especially in a home-based role with travel.
How to prepare for a job interview at Assa Abloy
✨Showcase Your Technical Skills
Make sure to highlight your technical skills during the interview. Be prepared to discuss specific tools or technologies you have experience with, as this role requires a strong technical background.
✨Demonstrate Customer Service Experience
Since this position is within the customer service department, share examples of how you've successfully handled customer queries or issues in the past. This will show your ability to communicate effectively and resolve problems.
✨Prepare for Travel Discussion
As the role requires 50% travel, be ready to discuss your flexibility and willingness to travel. Highlight any previous experiences where you managed travel effectively while maintaining work commitments.
✨Emphasise Team Collaboration
This role involves working within a collaborative culture. Be prepared to talk about your experiences working in teams, how you contribute to group dynamics, and how you handle conflicts or differing opinions.
