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For Companies At a Glance
- Tasks: Support field installations and provide technical assistance to customers across the UK & Ireland.
- Company: Join a dynamic team that values collaboration and career growth in customer service.
- Benefits: Enjoy remote work flexibility with 50% travel and opportunities for professional development.
- Why this job: Be part of a supportive culture where your skills make a real impact on customer satisfaction.
- Qualifications: Technical skills and a passion for customer service are essential; previous experience is a plus.
- Other info: This role offers a chance to build a rewarding career while travelling and working from home.
The predicted salary is between 28800 - 43200 £ per year.
Field Installation Support (36332)
Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Please note this is a home based role which requires 50% travel.
What you would do as our Field Installation Support
As our Field Installation Support you will be respon…
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Field Installation Support employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Support
✨Tip Number 1
Familiarise yourself with the technical aspects of the products you'll be supporting. Understanding the installation process and common troubleshooting techniques will help you stand out during interviews.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during interviews. Think about past experiences where you've successfully resolved customer issues or worked collaboratively in a team setting.
✨Tip Number 4
Showcase your flexibility and willingness to travel. Since this role requires 50% travel, emphasising your adaptability and previous experiences in similar roles can demonstrate that you're the right fit for the job.
We think you need these skills to ace Field Installation Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Field Installation Support position. Tailor your application to highlight how your technical skills align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or technical support roles. Provide specific examples of how you've successfully resolved issues or supported installations in the past.
Showcase Your Skills: Make sure to include any relevant technical skills that are applicable to the role. Mention any certifications or training that demonstrate your capability to handle installation support tasks effectively.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Field Installation Support position. Use this opportunity to express your enthusiasm for the company and how you can contribute to their success.
How to prepare for a job interview at Assa Abloy
✨Showcase Your Technical Skills
Make sure to highlight your technical skills during the interview. Be prepared to discuss specific tools or technologies you have experience with, and how they relate to the role of Field Installation Support.
✨Demonstrate Customer Service Experience
Since this role involves customer service, share examples of how you've successfully handled customer queries or issues in the past. This will show your ability to communicate effectively and resolve problems.
✨Prepare for Travel Questions
As the position requires 50% travel, be ready to discuss your flexibility and willingness to travel. You might want to mention any previous experiences that involved travel and how you managed your time effectively.
✨Research the Company Culture
Understanding the collaborative culture of the company can give you an edge. Familiarise yourself with their values and be ready to explain how you align with them and how you can contribute to a positive team environment.
