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- Tasks: Support field installations and provide technical assistance to customers across the UK and Ireland.
- Company: Join a dynamic team that values collaboration and career growth in a customer-focused environment.
- Benefits: Enjoy remote work flexibility and travel opportunities, plus a supportive company culture.
- Why this job: This role offers hands-on experience and the chance to make a real impact in customer service.
- Qualifications: Technical skills and a passion for customer service are essential; travel is required.
- Other info: This is a home-based position with 50% travel involved.
The predicted salary is between 28800 - 43200 £ per year.
Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Please note this is a home based role which requires 50% travel.
What you would do as our Field Installation Support:
- As our Field Installation Support you will be responsible for...
Field Installation Support employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Support
✨Tip Number 1
Familiarise yourself with the technical aspects of the products you'll be supporting. Understanding the installation processes and common troubleshooting techniques will help you stand out during interviews.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions in your interview. Think about past experiences where you've successfully resolved customer issues or worked collaboratively in a team, as these are key skills for this role.
✨Tip Number 4
Show your enthusiasm for travel and flexibility. Since this role requires 50% travel, expressing your willingness to adapt and your excitement about visiting different locations can make a positive impression.
We think you need these skills to ace Field Installation Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Field Installation Support position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Technical Skills: Since this role requires technical skills, make sure to emphasise any relevant technical experience in your CV and cover letter. Provide specific examples of how you've successfully used these skills in previous roles.
Showcase Customer Service Experience: As the position is within customer service, include any past experiences where you have effectively supported customers or resolved issues. This will demonstrate your ability to thrive in a customer-focused environment.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the company and the role. Mention your willingness to travel and your enthusiasm for contributing to their collaborative culture.
How to prepare for a job interview at Assa Abloy
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Be prepared to discuss specific tools or technologies you have experience with, as this role requires a strong technical background.
✨Demonstrate Customer Service Experience
Since this position is within the customer service department, share examples of how you've successfully handled customer inquiries or issues in the past. This will show your ability to communicate effectively and resolve problems.
✨Prepare for Travel Questions
As the role involves 50% travel, be ready to discuss your flexibility and willingness to travel. You might want to mention any previous experiences that required travel and how you managed your time effectively.
✨Research the Company Culture
Understanding the company's collaborative culture can give you an edge. Familiarise yourself with their values and mission, and think about how your personal values align with theirs. This will help you convey why you're a great fit for the team.
