HID Global, part of the ASSA ABLOY group, seeks an Associate Manager for IT Service Delivery in Cardiff. The role leads a team of IT service professionals, overseeing incident management, requests, and problems across diverse technologies, ensuring service quality and compliance.
The position emphasizes leadership, policy enforcement, and continuous improvement, with after-hours support as needed. A strong customer-service mindset is essential.
IT Service Delivery Lead - Associate Manager in Cardiff employer: ASSA ABLOY
ASSA ABLOY Global Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members can thrive in their careers. Located in a vibrant environment, we also offer competitive benefits, including generous holiday allowances and a supportive work-life balance, making it a rewarding place to work for those seeking meaningful employment.
