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- Tasks: Lead CRM initiatives and enhance digital capabilities across the organisation.
- Company: Join ASSA ABLOY, a global leader in access solutions with a diverse and inclusive culture.
- Benefits: Career growth opportunities, training, and a supportive work environment.
- Why this job: Shape the future of commercial operations and make a real impact with innovative technology.
- Qualifications: Experience in CRM management and delivering digital projects; strong communication skills.
- Other info: Dynamic role with opportunities to work internationally and collaborate with diverse teams.
The predicted salary is between 28800 - 43200 £ per year.
As our CRM & Business Intelligence Lead you will help shape the future of our commercial operations. In this pivotal role, you will spearhead initiatives to enhance our digital capabilities, ensuring our CRM systems and business intelligence tools deliver maximum value across the organisation.
You would also:
- Own and enhance CRM usage across the business, improving sales, marketing, and service processes.
- Build workflows, automations, dashboards, and drive CRM adoption, data quality, and integration with other systems.
- Convert business requirements into CRM capability improvements and liaise with Group CRM teams for strategy rollout.
- Lead delivery of digital/data projects (e.g., Web Shop, portals, CRM integration), including planning, tracking, and reporting.
- Support testing, rollout, and change management, working with platforms like Web Shop, Akeneo (PIM), and AX data streams.
- Identify and implement system/process improvements, optimise workflows, and support future digital roadmap initiatives.
- Shape and communicate the AI roadmap, working closely with IT, digital, operations and EMEIA teams.
The skills and experience you need:
- We are looking for someone who has proven experience in CRM management, digital platforms, and delivering digital/data projects.
- Has strong logical thinking, ability to gather requirements and translate them into practical solutions.
- Is highly organised, excellent communicator, able to manage multiple priorities and work across diverse teams. Experience of working with and guiding senior stakeholders across the business.
- Is comfortable in changing environments, works well with technical and non-technical stakeholders, proactive and collaborative mindset.
- Is professional, detail-oriented, commercially aware, passionate about digital growth and learning new technologies.
The Door Hardware Group, a business unit of ASSA ABLOY Opening Solutions UK & Ireland, offers a renowned and extensive portfolio of innovative security, safety and design solutions. Our portfolio comprises of mechanical and electro-mechanical ranges. Combining reliability with innovation we provide solutions, expertise and consultative advice to specifiers, trade distributors, OEMs and system integrators working in commercial, education and healthcare sectors.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
CRM & Business Intelligence Lead in Willenhall employer: ASSA ABLOY Sicherheitstechnik GmbH
Contact Detail:
ASSA ABLOY Sicherheitstechnik GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Business Intelligence Lead in Willenhall
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your CRM and business intelligence expertise. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching the company’s current CRM systems and digital initiatives. Bring ideas to the table on how you can enhance their operations – it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace CRM & Business Intelligence Lead in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM & Business Intelligence Lead. Highlight your experience with CRM systems and digital projects, and don’t forget to mention any specific tools you’ve worked with that align with our needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital growth and how your skills can help shape our commercial operations. Be sure to connect your past experiences with what we’re looking for in this role.
Showcase Your Communication Skills: As a CRM & Business Intelligence Lead, you'll be working with diverse teams and senior stakeholders. Make sure your application reflects your ability to communicate clearly and effectively. This could be through your writing style or by providing examples of past collaborations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ASSA ABLOY Sicherheitstechnik GmbH
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM systems and business intelligence tools relevant to the role. Familiarise yourself with their features, benefits, and how they can enhance sales and marketing processes. This will show your potential employer that you’re not just a user but someone who can truly leverage these tools for maximum impact.
✨Prepare Real-World Examples
Think of specific instances where you've successfully managed CRM projects or improved digital capabilities. Be ready to discuss how you gathered requirements, translated them into solutions, and worked with diverse teams. This will demonstrate your practical experience and problem-solving skills, which are crucial for this role.
✨Showcase Your Communication Skills
As a CRM & Business Intelligence Lead, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing a brief presentation on a past project to illustrate your ability to communicate complex ideas effectively, especially to non-technical audiences.
✨Emphasise Your Adaptability
The job description highlights the importance of being comfortable in changing environments. Prepare to discuss how you've navigated shifts in priorities or technology in previous roles. Share examples that showcase your proactive and collaborative mindset, as this will resonate well with the company’s values.
