At a Glance
- Tasks: Provide 1st and 2nd line support to customers, resolving technical issues via phone and email.
- Company: Join ASSA ABLOY Traka's dynamic UK team in Olney.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Collaborate with a talented team and gain valuable experience in the tech industry.
- Why this job: Make a difference by helping customers solve their technical challenges every day.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 31500 - 38500 £ per year.
ASSA ABLOY Traka’s UK Team in Olney is seeking an Application Support Technician to assist customers with technical issues, providing prompt 1st and 2nd line support by phone and email and documenting tickets to ensure high-quality service.
You will investigate faults across diverse customer environments, replicate issues using test systems, and collaborate with EMEIA 3rd level support, raising Field Service Work Orders when on-site engineering is required.
Applications Support Specialist – 1st/2nd Line in Olney employer: ASSA ABLOY Sicherheitstechnik GmbH
ASSA ABLOY Global Solutions is an exceptional employer located in the picturesque town of Olney, Buckinghamshire, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and training, while being part of a supportive team dedicated to optimising project delivery and governance. With a focus on standardisation and efficiency, this role provides a meaningful chance to make a significant impact within a global leader in security solutions.
Contact Details:
ASSA ABLOY Sicherheitstechnik GmbH Recruitment Team
