Credit Controller

Are you an experienced Credit Controller looking to make an impact in a global organization? Join ASSA ABLOY Biosite’s Team, based in Solihull, and enjoy a collaborative environment that encourages your professional growth. Note that in this role you will be mostly supporting internal and external stakeholders based in the US. Working hours will be flexible and in accordance with US time zone.

As a Credit Controller, reporting to the Finance Controller, you will be responsible for managing the credit control and cash collection activities within the Construction business. The role evaluates customer creditworthiness, monitors accounts, resolves payment issues, ensures adherence to internal policies, and supports compliance with regulatory and export‑control requirements.

Responsibilities

• Monitor and manage end‑to‑end credit control processes in alignment with Sales, Operations, Project Management, and Finance, while providing regular status updates to key stakeholders.
• Evaluate credit applications, perform credit checks, recommend credit limits, and maintain accurate, up‑to‑date customer credit profiles with risk classifications.
• Ensure timely collection of receivables through proactive follow‑up on overdue accounts, prepare reconciliations, and maintain customer portals related to payment applications (including construction sector specifics).
• Investigate and resolve invoice discrepancies, payment disputes, and transaction issues, including validating credits, refunds, and disputed amounts in collaboration with customers and internal teams.
• Support compliance and governance by ensuring adherence to company policies (including export controls), assist with audits, and prepare/analyze reports on credit risk, aging, delinquency, and bad‑debt exposure with recommended mitigation actions.

Qualifications

• Proven experience in credit control, ideally supported by a relevant qualification, and familiarity with ERP systems (SAP S/4HANA being a strong advantage).
• Strong analytical ability and financial assessment skills, with excellent attention to detail and high numeracy.
• Effective use of Microsoft Office and financial reporting tools to support accurate analysis and reporting.
• Clear and professional communication with internal and external stakeholders and the ability to manage challenging customer interactions with tact and diplomacy.
• Ownership, accountability, strong problem‑solving and decision‑making skills, and the ability to collaborate cross‑functionally while maintaining compliance, integrity, and a customer‑centric mindset.

Benefits

• Competitive salary with a performance‑based incentive scheme to reward sales success.
• Continued learning and career development opportunities to help you reach your full potential.
• Comprehensive benefits package, including life assurance, wellbeing support and a salary sacrifice pension scheme.
• 24 days leave, increasing with length of service.

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

If you have any questions about the role or the process, email Giulia Virde, Talent Acquisition Business Partner, at giulia.virde@assaabloy.com.