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For Companies At a Glance
- Tasks: Coordinate parts and materials for engineers to ensure smooth operations.
- Company: Join ASSA ABLOY, a global leader in access solutions.
- Benefits: Competitive salary, learning opportunities, and discounts on products.
- Why this job: Make a real impact while building a career you can be proud of.
- Qualifications: Strong communication skills and experience with service operations.
- Other info: Diverse and inclusive team culture with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Can you bring your experience to our service department at ASSA ABLOY? Join our team based in Sheffield, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Responsibilities
- Organising and coordinating parts, materials and plants to coincide with the planned visits of engineers to ensure operational efficiency.
- Ensuring all service inspections, repair or upgrade visits and call outs are made on time and within the set costs.
- Accurate forecasting and achieving of monthly and annual invoice targets and in line with the annual operating plan.
- Provide excellent customer service at all times.
- Working closely with Service Operations Planning Manager to achieve the above.
Skills and Experience / Qualifications
- Excellent communication skills required with both customers and colleagues.
- A deep knowledge and experience of deploying service engineers to operate in an optimal manner.
- The ability to work comfortably with the designated IT systems, ie Dispatch, Tracker, Dynamics AX.
- Good mastery of Microsoft Office Suite.
What We Offer
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary.
- Variety of benefits including courses, and discounts on various products.
We review applications regularly, so don't wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.
To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde at giulia.virde@assaabloy.com.
Let’s create a safer and more open world - together! To find out more about us, visit www.assaabloy.com.
Service Planner employer: ASSA ABLOY Group
Contact Detail:
ASSA ABLOY Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join our awesome team at ASSA ABLOY.
We think you need these skills to ace Service Planner
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Service Planner role, make sure to highlight your experience in this area. Use clear and concise language in your application to demonstrate how you can effectively interact with both customers and colleagues.
Tailor Your Experience: We want to see how your past experiences align with the responsibilities of the role. Be specific about your experience in deploying service engineers and managing operational efficiency. This will help us understand how you can contribute to our team.
Get Familiar with IT Systems: Mention any experience you have with IT systems like Dispatch, Tracker, or Dynamics AX. If you’re comfortable with Microsoft Office Suite, let us know! This shows us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re serious about joining our team at ASSA ABLOY.
How to prepare for a job interview at ASSA ABLOY Group
✨Know Your Stuff
Make sure you understand the role of a Service Planner inside out. Familiarise yourself with the responsibilities listed in the job description, especially around coordinating parts and materials. This will help you speak confidently about how your experience aligns with what they need.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers and colleagues in the past. Think of specific situations where your communication made a difference in service delivery or team collaboration.
✨Get Comfortable with Tech
Brush up on the IT systems mentioned, like Dispatch, Tracker, and Dynamics AX. If you have experience with similar systems, be ready to discuss that. If not, show your willingness to learn and adapt quickly to new technologies.
✨Customer Service is King
Prepare to discuss your approach to providing excellent customer service. Have a few stories ready that highlight your ability to handle challenges and ensure customer satisfaction, as this is crucial for the role at ASSA ABLOY.
