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For Companies At a Glance
- Tasks: Manage service agreements, support sales teams, and ensure customer satisfaction.
- Company: Join ASSA ABLOY, a leader in security solutions with a collaborative culture.
- Benefits: Competitive salary, learning opportunities, and discounts on various products.
- Why this job: Be part of a team that values your growth and makes a real impact.
- Qualifications: Strong communication skills and experience with CRM/ERP systems.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Can you bring your experience to our service team at ASSA ABLOY? Join our team based in Sheffield, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our Service Co‑ordinator:
- Manage end‑to‑end Service Agreement processes, including renewals, new contracts, system logging, and order follow‑up.
- Prepare, generate, and distribute regular sales and Service Agreement reports to support management, sales, and operations.
- Maintain strong relationships with customers, including National and Tier 1 accounts, ensuring clear communication and customer satisfaction.
- Support internal and external sales teams by providing leads, analysis, and timely information to meet targets and deadlines.
- Ensure data accuracy, reporting integrity, and professional communication standards across all customer and internal interactions.
The Skills And Experience You Need:
- Strong commercial awareness with effective sales negotiation and customer service skills.
- Detail oriented, with the ability to manage data, systems, and processes accurately.
- Highly numerate and articulate, with confident verbal, written, and telephone communication skills.
- The ability to perform effectively in fast‑paced, pressurized environments, showing initiative and professionalism.
- Experience in using CRM and ERP systems while maintaining high standards in customer‑facing interactions.
What We Offer:
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary.
- Variety of benefits including courses, and discounts on various products… to name just a few!
We review applications regularly, so don't wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde at giulia.virde@assaabloy.com. Let’s create a safer and more open world – together! To find out more about us, visit www.assaabloy.com.
Service Co-Ordinator employer: ASSA ABLOY Group
Contact Detail:
ASSA ABLOY Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at ASSA ABLOY on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to service coordination. Think about how your past experiences align with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, they’re looking for someone who can maintain strong relationships with customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Service Co-Ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Co-Ordinator role. Highlight your experience with service agreements, customer relationships, and any relevant CRM or ERP systems you've used. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your commercial awareness and customer service skills. Use specific examples from your past roles to demonstrate how you’ve successfully managed data and processes. This is your chance to shine!
Keep It Professional: Ensure your written communication is clear and professional. Pay attention to grammar and spelling, as this reflects your attention to detail. Remember, we value strong communication skills, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application is seen by the right people. Plus, it’s super easy to set up your profile and submit your details!
How to prepare for a job interview at ASSA ABLOY Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of service agreements and customer relationship management. Brush up on your knowledge of CRM and ERP systems, as well as any relevant sales negotiation techniques. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves maintaining strong relationships with customers, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients in the past, especially in high-pressure situations. This will demonstrate your ability to maintain professionalism under stress.
✨Be Detail-Oriented
Given the importance of data accuracy in this role, come prepared with examples that highlight your attention to detail. You might want to discuss a time when you managed complex data or processes effectively. This will reassure the interviewers that you can handle the responsibilities of the Service Co-Ordinator position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the tools they use for reporting, or how they measure success in the role. This shows that you’re genuinely interested in the position and helps you gauge if it’s the right fit for you.
