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For Companies At a Glance
- Tasks: Support sales by building customer relationships and executing sales strategies.
- Company: Join ASSA ABLOY Group, a global leader in access solutions with 63,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, learning opportunities, and perks like Holiday Flex and wellbeing programs.
- Why this job: Be part of a collaborative culture that empowers your career growth and values diverse perspectives.
- Qualifications: Strong communication, planning, and customer service skills are essential.
- Other info: Applications are reviewed regularly; we encourage everyone to apply!
The predicted salary is between 24000 - 36000 £ per year.
Join our team based in Willenhall, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.
As our Sales Support Representative you will be passionate about building strong customer relationships and contributing to the team's success. A key focus of the role will be to source new customers to promote HKC products and services as well as providing the best customer service to them. In the role you will be able to showcase your experience of planning and executing sales strategies to maximise sales potential.
You would also:
- Utilise marketing data to generate leads and initiate phone-based sales of new and existing products.
- Build and maintain strong customer relationships to encourage repeat business.
- Regularly update the CRM system with customer details and sales records.
- Handle incoming customer calls, follow up as needed, and redirect calls to appropriate departments to help deliver the best customer experience.
The Skills And Experience You Need
We are looking for someone who:
- Has strong communication skills, both written and verbal.
- Can demonstrate exceptional planning and organisational skills.
- Enjoys providing excellent customer service.
- Has strong time management skills.
- Is enthusiastic and has a passion for sales.
What We Offer
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary and incentive schemes.
- Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program.
We review applications regularly, so don’t wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
Let’s create a safer and more open world - together!
Sales Support Representative employer: ASSA ABLOY Group
Contact Detail:
ASSA ABLOY Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Representative
✨Tip Number 1
Familiarise yourself with the HKC products and services offered by ASSA ABLOY. Understanding their features and benefits will help you engage more effectively with potential customers and demonstrate your passion for sales.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves initiating phone-based sales, being articulate and confident on calls can significantly enhance your chances of making a positive impression.
✨Tip Number 3
Get comfortable with CRM systems, as you'll be updating customer details and sales records regularly. Familiarity with these tools can showcase your organisational skills and readiness for the role.
✨Tip Number 4
Network with current or former employees of ASSA ABLOY to gain insights into the company culture and expectations. This can provide you with valuable information that may help you tailor your approach during the interview process.
We think you need these skills to ace Sales Support Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills, organisational abilities, and customer service experience. Use specific examples that demonstrate how you've successfully managed customer relationships or executed sales strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Support Representative role. Mention how your skills align with the job requirements and provide examples of your planning and time management skills in action.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had to generate leads, manage customer interactions, or update CRM systems. Highlight any achievements that demonstrate your ability to drive sales and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales support role.
How to prepare for a job interview at ASSA ABLOY Group
✨Showcase Your Communication Skills
As a Sales Support Representative, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a customer interaction, so practice articulating your thoughts clearly and confidently.
✨Highlight Your Organisational Skills
This role requires exceptional planning and organisational abilities. Share specific examples from your past experiences where you successfully managed multiple tasks or projects. This will show that you can handle the demands of the position effectively.
✨Demonstrate Your Passion for Sales
Express your enthusiasm for sales and customer service during the interview. Discuss what motivates you in a sales environment and how you build relationships with customers. This will help convey your genuine interest in the role and the company.
✨Prepare Questions About the Company
Research ASSA ABLOY Group and prepare thoughtful questions about their products, services, and company culture. This shows your interest in the organisation and helps you determine if it’s the right fit for you. It also demonstrates that you’ve done your homework!
