Senior Technical Specification and Support Manager in Willenhall

Senior Technical Specification and Support Manager in Willenhall

Willenhall Full-Time 60000 - 80000 £ / year (est.) No working from home possible
ASSA ABLOY Global Solutions

At a Glance

  • Tasks: Lead technical design and support for electronic access control systems across the UK & Ireland.
  • Company: Join a collaborative team at a leading security solutions provider.
  • Benefits: Enjoy competitive salary, career development, and a variety of employee perks.
  • Other info: Diverse and inclusive workplace with ongoing learning opportunities.
  • Why this job: Make a real impact in security technology while advancing your career.
  • Qualifications: Experience in electronic access control, system design, and technical support required.

The predicted salary is between 60000 - 80000 £ per year.

Senior Technical Specification and Support Manager

Can you bring your technical skills to our Technical and Product department?

Join our team based in UK and enjoy a Collaborative culture that empowers you to build a career you can be proud of.

Responsibilities

As our Senior Technical Specification and Support Manager, you will act as the organisation's senior technical authority across electronic access control systems.

This role is focused on technical leadership, system design, training, and aftersales support ensuring robust, scalable, and compliant solutions across the UK & Ireland.

You will lead complex solution design, support delivery and escalation functions, and drive technical capability across internal teams and partner networks.

  • Act as the technical authority for electronic access control systems, ensuring best‑practice design, deployment, and assistance.
  • Lead the design and validation of complex access control solutions, including integrations and high‑risk or strategic projects.
  • Own and enhance the technical competency of the organisation and partners through structured training and knowledge transfer.
  • Provide 2nd line technical assistance and escalation management, ensuring high service quality and rapid resolution of complex issues.
  • Act as a critical interface between product, engineering, support, and the field, contributing to continuous improvement and innovation.

Qualifications

  • Has strong experience with electronic access control and security systems.
  • Is skilled in system design, troubleshooting, and integrated solutions.
  • Has good knowledge of networking, IP systems, cybersecurity, and integrations.
  • Is experienced in technical assistance, escalation management, training, and mentoring.
  • Has familiarity with enterprise access control platforms, compliance standards, and product testing/validation.

Benefits

  • Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
  • A competitive salary and incentive scheme.
  • Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program.

We review applications regularly, so don’t wait.

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Nadia Aslam, Recruitment Business Partner at nadia. aslam@assaabloy. com.

Let’s create a safer and more open world - together!

To find out more about us, visit www. assaabloy. com.

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Senior Technical Specification and Support Manager in Willenhall employer: ASSA ABLOY Global Solutions

ASSA ABLOY Global Solutions in Cardiff offers an exceptional work environment where innovation thrives and employees are empowered to lead transformative projects in biometrics. With a strong focus on professional development, a collaborative culture, and the opportunity to work on cutting-edge technology, this role provides meaningful challenges that foster growth and creativity. Join us to be part of a pioneering organization that values your contributions and supports your career journey.

ASSA ABLOY Global Solutions

Contact Details:

ASSA ABLOY Global Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Technical Specification and Support Manager in Willenhall

Get Involved in the Cybersecurity Community

Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!

Show Off Your Skills with Capture the Flag Competitions

Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including ASSA ABLOY Global Solutions, love seeing candidates who actively engage in these challenges.

Tailor Your Online Presence

Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!

Apply Directly Through ASSA ABLOY Global Solutions

Don’t forget to head straight to our website and check out any openings for cybersecurity roles at ASSA ABLOY Global Solutions. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.

We think you need these skills to ace Senior Technical Specification and Support Manager in Willenhall

Technical Leadership
System Design
Electronic Access Control Systems
Troubleshooting
Integrated Solutions
Networking
IP Systems

Some tips for your application 🫡

Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!

Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!

Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at ASSA ABLOY Global Solutions insight into your practical problem-solving abilities and makes your application memorable.

Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to ASSA ABLOY Global Solutions that you’re committed to staying ahead in the game.

How to prepare for a job interview at ASSA ABLOY Global Solutions

Sharpen Your Technical Skills

For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.

Prepare for Scenario-Based Questions

Expect the interviewers at ASSA ABLOY Global Solutions to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.

Highlight Your Certifications

Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at ASSA ABLOY Global Solutions.

Show Your Passion for Cybersecurity

Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.