Technical Consultant

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An Amazing Career Opportunity for a Technical Consultant!!

Location:Cardiff, UK

Job ID: 39880

We are currently recruiting for a Technical Consultant to work closely with HID Technology Partners to understand the technical requirements and specifications of partner solutions.

The qualified candidate will establish effective communication channels to facilitate smooth collaboration between internal development teams and external partners.

If this sounds like you keep on reading !

Who are we?

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

As our Technical Consultant, you’ll support HID’s success by:

• Test Planning and Strategy:
  • Develop comprehensive test plans that cover integration scenarios, compatibility, and functionality of partner solutions with our software releases.
  • Define testing strategies based on partner service specifications and project requirements.
• Execution of Test Cases:
  • Execute test cases to ensure the reliability, compatibility, and performance of our software when integrated with partner services.
  • Identify and document issues, defects, and areas of improvement, providing detailed and actionable feedback to development teams.
• Regression Testing:
  • Conduct thorough regression testing to guarantee that new releases do not adversely impact existing partner integrations.
  • Automate regression test cases where applicable to improve efficiency and repeatability.
• Cross-Functional Collaboration:
  • Collaborate with cross-functional teams, including developers, product managers, and support teams, to address and resolve issues related to partner integrations.
  • Participate in regular team meetings to share insights, updates, and knowledge about ongoing partner projects.
• Stay abreast of industry trends, best practices, and emerging technologies related to partner integrations and software testing.
• Proactively seek opportunities for professional development to enhance skills and expertise.
• Develop and implement effective solutions to address product-related issues in collaboration with internal and external stakeholders.
• Provide timely updates to partners on the progress of issue resolution efforts.

What we will love about your background

• Excellent communication and collaboration skills.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work independently and as part of a team in a fast-paced environment.

Your Experience and Education include:

• Bachelor\’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in software testing with a focus on partner integrations.
• Strong understanding of API testing, compatibility testing, and integration testing.
• Experience with test automation tools and frameworks.
• Familiarity with Agile development methodologies.
• Experience with testing tools such as Selenium, and TestRail.
• Previous experience in testing enterprise-level software solutions.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment:You’ll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes.If you have most of the skills and experience, we want you to apply.
• Innovation:You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity:You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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