At a Glance
- Tasks: Coordinate engineering resources for service, installation, and maintenance activities.
- Company: Join a dynamic team in Olney, UK, focused on customer satisfaction.
- Benefits: Enjoy Christmas Eve off, discounts, life cover, pension scheme, and bonuses.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the central point of contact and make a real impact on service delivery.
- Qualifications: Experience in scheduling or admin roles, strong communication, and IT skills.
The predicted salary is between 30000 - 40000 £ per year.
Based in Olney, UK, you will be responsible for planning and coordinating engineering resources to ensure the successful delivery of service, installation, and maintenance activities. Acting as a central point of contact, you will work closely with customers, engineers, and internal teams to ensure efficient scheduling and a high level of customer satisfaction. Reporting to the Scheduling Team Leader, you will play a key role in managing day‑to‑day operations and assisting service delivery.
Responsibilities:
- Schedule field engineers for reactive call‑outs, installations, and preventative maintenance activities, ensuring optimal resource utilisation.
- Act as a key point of contact for customers and internal stakeholders, coordinating appointments and providing timely updates.
- Maintain accurate records within service management systems, assisting reporting, KPIs, and data integrity.
- Assist operational processes including quotations, invoicing, stock coordination, and service contract tracking.
- Partner with engineering, project, and support teams to ensure smooth delivery of services and resolve scheduling challenges efficiently.
Qualifications:
- Experience in scheduling, coordination, or administrative roles, ideally within a service or operations environment.
- Highly organised with the ability to prioritise tasks and manage a high‑volume workload in a fast‑paced setting.
- Strong communication skills, with the ability to build relationships with both customers and internal teams.
- Confidence using IT systems, including CRM or service management tools (e.g., ServiceNow) and Microsoft Office.
- Proactive, positive attitude and strong problem‑solving skills, with the ability to adapt to changing priorities.
Benefits:
- Exgratia day for Christmas Eve.
- Access to an online benefits portal.
- ASSA ABLOY Family Brand discount (Yale).
- 3× Annual salary life cover.
- Company Pension scheme standard 5%.
- Annual discretionary bonus.
- Access to Employee Care scheme.
Scheduling Coordinator in Olney employer: ASSA ABLOY Global Solutions
As a Scheduling Coordinator at our Olney location, you will join a dynamic team that values collaboration and customer satisfaction. We offer a supportive work culture with opportunities for professional growth, alongside attractive benefits such as an exgratia day for Christmas Eve and a company pension scheme. Our commitment to employee well-being and development makes us an excellent employer for those seeking a rewarding career in a fast-paced environment.
Contact Details:
ASSA ABLOY Global Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Coordinator in Olney
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at ASSA ABLOY Global Solutions, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Scheduling Coordinator.
We think you need these skills to ace Scheduling Coordinator in Olney
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at ASSA ABLOY Global Solutions. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research ASSA ABLOY Global Solutions and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at ASSA ABLOY Global Solutions
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at ASSA ABLOY Global Solutions.
✨Research Specific Challenges Faced by ASSA ABLOY Global Solutions
Look into any unique supply chain challenges ASSA ABLOY Global Solutions might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
