HR Generalist

Key Responsibilities in Your Role

This role serves as a trusted hands on HR partner within the business, with ownership of payroll coordination, benefits administration, employee lifecycle processes, HR systems, employee relations support, policy administration, reporting, and process improvement initiatives.

• HR Operations & Employee Lifecycle
• Manage the full employee lifecycle, including onboarding, offboarding, employment documentation, contract variations, background checks, reference management, system updates, and employee communications.
• Own HRIS administration for the UK business, ensuring employee data accuracy, timely updates, and reliable reporting across HR and payroll systems.
• Own payroll related HR activities, including data validation, payroll submissions, time and attendance review, payroll change documentation, employee payroll queries, and coordination with Finance and payroll providers.
• Administer employee benefits, including pension, private medical insurance, death in service, employee enrolments, qualifying life events, employee inquiries, provider invoices, renewals, and service coordination.
• Employee & Manager Support
• Serve as a trusted first point of contact for employee and manager HR related questions, support requests, and day to day people matters.
• Provide practical guidance to managers and employees on HR processes, company policies, performance management, goal setting, probation, absence, conduct, capability, and employee development processes.
• Support employee relations matters, including documentation, meeting preparation, investigations, absence management, disciplinary and grievance administration, follow up actions, and escalation of complex or higher risk matters to HR leadership.
• Compliance & Employment Practices
• Support compliance with UK employment legislation, company policies, internal HR processes, and applicable Group standards.
• Partner with HR leadership and Finance to support audit readiness, payroll controls, right to work documentation, employee record compliance, and other compliance related activities.
• Coordinate immigration and sponsorship administration where applicable, including documentation, compliance checks, renewals, and liaison with internal or external stakeholders.
• Operational Excellence & Process Improvement
• Identify opportunities to improve HR processes, workflows, documentation, controls, and operational efficiencies; involve the appropriate stakeholders and see improvements through completion.
• Support implementation of new HR processes, systems, tools, and operational initiatives across the UK business and broader Self Storage Business Area as needed.
• Contribute to continuous improvement initiatives that support business needs, employee experience, compliance, and scalable HR operations.
• Talent Management & Acquisition
• Partner closely with the Talent Acquisition team to support effective, timely, and compliant recruitment activity across the business.
• Support hiring managers throughout the recruitment process, helping ensure clear role requirements, timely feedback, a fair selection process, and a positive candidate experience.
• Support internal mobility, succession planning, performance management, and employee development activities as directed by HR leadership.
• Additional Responsibilities
• Collaborate with global and regional HR teams to support broader HR initiatives, projects, and opportunities for alignment across the Self Storage Business Area.
• Build and maintain strong working relationships with employees, managers, local leadership, external providers, vendors, and cross functional stakeholders.
• Support annual performance management, compensation planning, organizational updates, employee data reviews, and other recurring HR cycles.
• Act as the trusted local HR resource for day to day employee and manager support within the UK business, while escalating complex, sensitive, or high risk matters appropriately.
• Perform other duties and special projects as assigned.

Qualifications & Experience

• 3 5 years of progressive Human Resources experience, including experience operating as an HR Generalist, HR Advisor, HR Officer, or similar hands on HR role.
• CIPD Level 3 required; CIPD Level 5 preferred or working toward completion.
• Strong working knowledge of UK employment practices, HR administration, employee lifecycle processes, and practical manager guidance.
• Demonstrated experience supporting employee relations matters, including absence, performance, conduct, disciplinary, grievance, and investigation processes.
• Experience administering payroll, benefits, pensions, employee lifecycle changes, and HRIS/payroll system updates.
• Ability to operate with appropriate independence in a small business unit environment while escalating complex or high risk matters appropriately.
• Strong organizational skills with the ability to manage multiple priorities, recurring deadlines, and sensitive HR activities effectively.
• High attention to detail, strong process orientation, and sound judgment in handling confidential employee information.
• Strong written and verbal communication skills with the ability to build credibility with employees, managers, vendors, and cross functional stakeholders.
• Proficient in Microsoft Office applications, including Excel, Outlook, and Word; HRIS/payroll system experience required.
• Application

You can submit your application by clicking Apply Now.

We will not consider applications received via e mail or through other channels.

We will review applications continuously, so please apply as soon as possible.