HID Global, part of the ASSA ABLOY Group, seeks an Associate Manager of IT Service Delivery in Cardiff. You will lead a team delivering first- and second-line IT support, manage tickets, and uphold ITIL-aligned processes while collaborating with global IT Service Delivery teams.
The role emphasizes coaching, training, and performance reviews, with a focus on customer service excellence and cross-functional partnerships across the business.
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IT Service Delivery Lead — Hybrid (Cardiff) employer: ASSA ABLOY Entrance Systems AB
ASSA ABLOY is an exceptional employer, offering a collaborative culture that empowers Service Engineers in the Leeds area to thrive and build rewarding careers. With a strong focus on employee growth through learning opportunities, competitive salaries, and generous leave policies, we ensure our team members feel valued and supported. Join us to be part of a diverse and inclusive environment where your contributions make a real impact in creating a safer world.
Contact Details:
ASSA ABLOY Entrance Systems AB Recruitment Team
