Aspiro Healthcare is seeking a Shift Lead to lead our Contact Centre team, ensuring compassionate and efficient patient service across telephone and digital channels. The role focuses on coordinating workloads, coaching staff, and acting as escalation point for complex inquiries.
The Shift Lead will manage shifts 07:30 to 18:40, Monday to Friday, and contribute to service delivery and continuous improvement within a supportive team environment.
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Shift Lead, Patient Services employer: Aspiro Healthcare
Aspiro Healthcare is an exceptional employer that prioritises staff wellbeing and professional growth, making it a rewarding place to work. With a strong emphasis on customer service, our collaborative work culture fosters teamwork and innovation, while our commitment to employee development ensures that you will have ample opportunities to advance your career in the healthcare sector. Located in a supportive environment, we offer a unique chance to make a meaningful impact on patient services and care.
