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- Tasks: Provide top-notch reception and admin services to ensure patient satisfaction.
- Company: Aspiro Healthcare, a dynamic team across four locations in Derby.
- Benefits: Monday to Friday shifts with Saturday options, great team environment.
- Other info: Opportunity for growth and learning in a supportive healthcare environment.
- Why this job: Join a fast-paced setting where your customer service skills truly matter.
- Qualifications: Outstanding communication skills and a proactive attitude are essential.
The predicted salary is between 24000 - 28000 £ per year.
We are seeking receptionists to join our team at Aspiro Healthcare covering four general practice locations in Derby (Hollybrook, Sinfin, Haven and Parkfields). The role involves providing high‑quality reception and administration services, ensuring patient satisfaction and contributing to practice efficiency and effectiveness. You will work Monday to Friday between 07:45 and 18:30, with Saturday shifts from 08:45 to 13:00. The practice operates in a fast‑paced, busy environment and we are looking for proactive and motivated individuals.
Responsibilities
- Deliver a high‑quality reception and administration service to ensure patient satisfaction.
- Provide excellent customer service and support patients in primary care.
- Maintain positive working relationships with the Aspiro team and patients.
- Use and operate a computer‑based system; knowledge of SystmOne is advantageous.
- Manage a varied workload with excellent organisational skills.
- Use attention to detail and initiative in all tasks.
Qualifications
- Outstanding customer service skills.
- Strong interpersonal, verbal, and written communication skills.
- Excellent telephone manner.
- Experience as a receptionist or in administration.
- Willingness to learn and progress.
- Well‑presented and motivated, able to work independently and within a team.
Patient Services Advisor - Medical Receptionist employer: Aspiro Healthcare
Contact Detail:
Aspiro Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor - Medical Receptionist
✨Tip Number 1
Get to know the company! Research Aspiro Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and well-presented for your interview. It shows that you take the opportunity seriously and are ready to represent Aspiro Healthcare.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Patient Services Advisor - Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Services Advisor role. Highlight your customer service skills and any relevant experience in reception or administration. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing high-quality patient services and how your skills align with our needs. Let us know what makes you the perfect fit for Aspiro Healthcare.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional. We love a good story, so feel free to share experiences that showcase your interpersonal skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll be one step closer to joining our fantastic team at Aspiro Healthcare!
How to prepare for a job interview at Aspiro Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Advisor. Familiarise yourself with the key tasks like providing high-quality reception services and ensuring patient satisfaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since outstanding customer service is crucial for this position, prepare examples from your past experiences where you excelled in this area. Think about situations where you resolved issues or went above and beyond for a patient or customer. This will showcase your ability to handle the fast-paced environment effectively.
✨Brush Up on Your Tech Skills
If you have experience with SystmOne or similar computer-based systems, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial to get familiar with the software. Being tech-savvy can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
In a busy practice, managing a varied workload is essential. Prepare to talk about how you prioritise tasks and stay organised. You might want to share specific strategies or tools you use to keep everything on track, which will show that you're proactive and ready for the challenge.