At a Glance
- Tasks: Provide top-notch reception and admin support to enhance patient satisfaction.
- Company: Join a passionate NHS organisation dedicated to patient care.
- Benefits: Enjoy company events, pension, free flu jabs, parking, and sick pay.
- Other info: Fast-paced environment with a supportive and dynamic team.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for patient care.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?, The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency and effectiveness in line with practice policies. Establishing and maintaining positive working relationships with all members of the Aspiro team and our patients is fundamental.
We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:
- Outstanding customer service skills
- Strong interpersonal, verbal, and written communication skills
- Excellent telephone manner
- The ability to use and operate a computer-based system.
- Knowledge of working with systmone would be advantageous.
- Be willing to learn and progress.
- Excellent organisational skills and the ability to manage a varied workload.
- Excellent attention to detail and use initiative.
- A well-presented and motivated individual who enjoys working independently and within a great team., If you're passionate about helping people, enjoy working in a fast-paced environment and want to be part of a team dedicated to delivering exceptional patient care, we'd love to hear from you.
Why join Aspiro Healthcare?
At Aspiro Healthcare, our patients are at the heart of everything we do. We pride ourselves on creating a positive working environment where colleagues are supported, valued and encouraged to develop their skills.
We are seeking a receptionist to join our fabulous, hard-working, and supportive team at Aspiro Healthcare. We have shifts available on Monday to Friday between 8am - 6.30pm/7.45 am -6.30pm. We have 1 full-time position available offering 40 hours, or 2 part-time positions available offering 20 hours. Working Pattern- Monday 10hrs, Tuesday 10hrs, Wednesday 10hrs and Friday 10hrs (40 hours) Please note, we may interview suitable candidates as applications are received and therefore could withdraw this post prior to the closing date.
- A supportive and welcoming team culture
- Opportunities for training and development
- A varied and rewarding role
- The chance to make a real difference to patient care
- Modern systems and innovative ways of working
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Patient Services Advisor - Medical Receptionist in Long Eaton employer: Aspiro Healthcare
Aspiro Healthcare is an exceptional employer, offering a collaborative work culture that prioritises employee development and well-being. With a focus on strategic HR leadership in the vibrant regions of Derbyshire and Northamptonshire, employees benefit from tailored growth opportunities and a supportive environment that values innovation and teamwork. Join us to make a meaningful impact in healthcare while advancing your career in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Advisor - Medical Receptionist in Long Eaton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aspiro through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your NHS knowledge. Understand their values and how they support patients. This will show you're genuinely interested in the role and the organisation.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common questions for patient services roles. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Aspiro!
We think you need these skills to ace Patient Services Advisor - Medical Receptionist in Long Eaton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in patient services or medical reception. We want to see how your skills align with our passion for supporting patients in primary care.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're excited about the role and how you can contribute to our team at Aspiro. Let us know what makes you passionate about working in healthcare.
Showcase Your Communication Skills:As a Patient Services Advisor, communication is key. Use clear and concise language in your application to demonstrate your ability to establish positive relationships with patients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aspiro Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Services Advisor. Familiarise yourself with the key tasks like managing patient queries and ensuring smooth reception operations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about supporting patients and working with a team, be ready to share examples of how you've built positive relationships in previous roles. Think of specific situations where you’ve gone above and beyond for a patient or colleague, as this will highlight your proactive nature.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in a busy practice. Prepare by thinking through scenarios like dealing with an upset patient or managing multiple tasks at once. Practising your responses will help you feel more confident during the interview.
✨Express Your Passion for Healthcare
Let your passion for the NHS and patient care shine through. Share why you want to work in primary care and how you can contribute to the practice's efficiency and effectiveness. This will resonate well with the interviewers and show that you align with their values.