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For Companies At a Glance
- Tasks: Provide Level 2 IT support for onsite and virtual users, focusing on AV equipment.
- Company: Leading IT services company in the UK with a strong reputation.
- Benefits: Full-time position with competitive salary and opportunities for growth.
- Why this job: Join a dynamic team and enhance your tech skills while helping others.
- Qualifications: Strong troubleshooting skills across multiple platforms and excellent customer service.
- Other info: Based onsite in Waterloo with a collaborative work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services company in the United Kingdom is seeking a Sr. Site Support Technician to provide Level 2 IT support for onsite and virtual users. The technician will be the primary contact for meeting rooms, auditorium, hallway TVs, and AV equipment.
The ideal candidate will possess strong troubleshooting skills across multiple platforms including Windows, Mac, Android, and iOS, alongside excellent customer service and organizational abilities.
This is a full-time position based onsite in Waterloo.
Senior IT & AV Support Technician in Waterloo employer: AspiringIT
Contact Detail:
AspiringIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT & AV Support Technician in Waterloo
✨Tip Number 1
Network like a pro! Attend industry events or local meetups to connect with folks in the IT and AV world. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a blog where you share tech tips, make sure to highlight that. It’s a great way to demonstrate your expertise and passion for IT support.
✨Tip Number 3
Prepare for the interview by brushing up on common troubleshooting scenarios. Be ready to showcase your problem-solving skills, especially with different platforms like Windows and Mac. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior IT & AV Support Technician in Waterloo
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT support and AV equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess across different platforms!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior IT & AV Support Technician role. Share specific examples of your customer service skills and how you've tackled challenges in previous roles.
Show Off Your Technical Skills: In your application, make sure to mention your familiarity with Windows, Mac, Android, and iOS systems. We love candidates who can demonstrate their technical know-how, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at AspiringIT
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills across all platforms mentioned in the job description. Be ready to discuss specific issues you've resolved in the past, especially with Windows, Mac, Android, and iOS systems.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help users, as this will demonstrate your ability to handle onsite and virtual support effectively.
✨Familiarise Yourself with AV Equipment
Since you'll be dealing with meeting rooms and AV equipment, it’s a good idea to research common AV setups and troubleshooting techniques. Being able to speak knowledgeably about these will show that you're proactive and ready for the role.
✨Organisational Skills Matter
Be prepared to discuss how you manage your time and tasks, especially in a busy environment. Share strategies you've used to stay organised while juggling multiple support requests, as this is crucial for success in this position.
