At a Glance
- Tasks: Supervise pool users, ensure safety, and maintain cleanliness at the sports centre.
- Company: Join Aspire Defence Services Limited, a dynamic and innovative team.
- Benefits: Enjoy 25 days annual leave, pension plan, and access to exclusive employee benefits.
- Other info: Tobacco-free workplace with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a fun environment.
- Qualifications: GCSE English and National Pool Lifeguard Qualification preferred.
The predicted salary is between 25194 - 25194 £ per year.
Join Our Team as a SPORTS ASSISTANT at Aspire Defence Service Limited (ADSL).
Salary: £25,194 per annum with uniform provided
Hours: Working shifts between 06.00-22.30, including weekends
Location: Aldershot Garrison Sports Centre
Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results‑driven SPORTS ASSISTANT to be part of our exciting journey.
What We Offer:
- Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
- Pension Plan: Contributory Company Pension Plan matched up to 6%
- Insurance: Individual life assurance and personal accident cover
- Employee Benefits Portal: Access to private medical, private dental and discounted shopping at over 100 brands and outlets
- Reward and Recognition: Celebrate outstanding achievements
- Employee Assistance Program: Funded program with onsite mental health first aiders
Your Role:
- To advise users of the Centre of the Centre’s regulations and the correct and safe use of the facilities.
- To maintain strict supervision over swimming pool users and to always ensure their safety, carry out swimming pool rescues, apply resuscitation and administer first aid as may be necessary.
- To have due regard for the security of equipment and premises as may be indicated and ensure any maintenance issues are logged and procedures followed.
- To carry out cleaning duties as necessary and ensure the building is as clean as possible, including cubicles, toilets and drains, and continuously combat litter whilst on the premises.
What We’re Looking For:
- Qualifications: GCSE English or equivalent. A National Pool Lifeguard Qualification (NPLQ) and First Aid at Work Qualification would be beneficial. There will requirements to attend 1 x NPLQ Training Session Per Month to keep the qualification valid.
- Experience: Be a confident swimmer. To have excellent communication and customer service skills.
- Skills: Be committed to putting customers first and deliver high quality service that meets or exceeds expectations of both internal and external customers. Have excellent customer service skills and can effectively and clearly communicate. Works effectively with others and maintains constructive relationships within the team, across the business and externally. DBS clearance check is required with renewal every three years.
Additional Information:
- Our garrisons are tobacco‑free working environments.
- Security clearance is required prior to starting with us.
- We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
- Please note, this vacancy may close early if we receive a high volume of applications.
Lifeguard & Customer Service Lead – Sports Centre in Aldershot employer: aspiredefenceserviceslimited-1747731241
Aspire Defence Services Limited (ADSL) is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive benefits including a generous pension plan, and opportunities for recognition and development, ADSL fosters a dynamic environment where team members can thrive. Located at the Aldershot Garrison Sports Centre, employees enjoy a vibrant workplace that values safety, teamwork, and customer service excellence.
Contact Details:
aspiredefenceserviceslimited-1747731241 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard & Customer Service Lead – Sports Centre in Aldershot
✨Tip Number 1
Get to know the company! Research Aspire Defence Services Limited and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 2
Practice your communication skills! As a Sports Assistant, you'll need to interact with customers regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver top-notch customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to sports and fitness. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Aldershot Garrison Sports Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Lifeguard & Customer Service Lead – Sports Centre in Aldershot
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Sports Assistant and how you can contribute to our dynamic team.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience, especially in customer service and lifeguarding. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at aspiredefenceserviceslimited-1747731241
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sports Assistant. Familiarise yourself with the Centre’s regulations and the importance of safety in a swimming pool environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your commitment to putting customers first.
✨Prepare for Practical Scenarios
You might be asked how you would handle certain situations, like a swimming pool emergency or a customer complaint. Practise your responses to these scenarios, focusing on your ability to stay calm under pressure and your knowledge of first aid procedures. This will highlight your readiness for the role.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself well during the interview. Wear smart, casual attire that reflects your professionalism. This shows respect for the interview process and gives a good first impression.
