A growing managed service provider is looking for an experienced IP Support Service Desk professional to provide 3rd line technical support across complex network IP network environments. You will act as a senior escalation point for SD-WAN, LAN, WAN, managed firewall, and wireless issues, working closely with customers and third parties to resolve incidents. Working on a rang of vendors such as Juniper/Cisco, Fortinet, Meraki. You will maintain and support IP network infrastructure, troubleshoot complex technical issues, and support upgrades and changes across the estate. The role includes involvement in out-of-hours work where required. The ideal candidate will have 5+ years' experience within a Service Desk or NOC in an ISP, MSP or SME environment, with a strong hands-on networking background. You will have solid knowledge of routing, switching and wireless technologies, alongside experience with SD-WAN, firewalls and multi-vendor environments including Cisco, Fortinet, Juniper and Meraki.
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IP Network Support - 3rd Line - Enterprise and Core - Cisco / Juniper in East Kilbride employer: ASPIRECOM LIMITED
As a leading managed service provider, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. Located in a vibrant area, we offer competitive benefits, ongoing professional development opportunities, and the chance to work with cutting-edge technology in a supportive environment. Join us to be part of a team that values your expertise and encourages growth while tackling complex network challenges.
