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For Companies At a Glance
- Tasks: Support customers and sales teams with quotes, enquiries, and daily operations.
- Company: Join Aspire, a dynamic company in Liverpool focused on excellent customer service.
- Benefits: Enjoy a competitive salary, full-time hours, and a collaborative work environment.
- Why this job: Experience diverse tasks, build relationships, and thrive in a supportive team culture.
- Qualifications: Strong ICT skills, excellent communication, detail-oriented, and a team player.
- Other info: Apply online by October 6th, 2025, and join us in making a difference!
The predicted salary is between 26000 - 27500 £ per year.
Overview
Customer Service & Sales Support
Salary: £26,000 – £27,500 per annum
Hours: Monday – Friday 8am – 5pm
This role is all about making sure customers get the very best service, while also supporting the wider team with sales, purchasing, and day-to-day operations. You’ll be working with managers, suppliers, and clients across our branches – so no two days will ever be the same!
Responsibilities
- Team up with the Customer Service and Warehouse Managers to deliver excellent service across the board.
- Managing quotes, sales, and purchases
- Preparing quotations and supporting negotiations to help maximise sales opportunities.
- Responding to customer enquiries quickly and professionally – whether over the phone, by email, or via head office.
- Keeping everything organised in the internal systems – from raising purchase orders to making sure data is spot on.
- Building strong relationships with both customers and suppliers through clear, friendly communication.
- Updating clients regularly so they know exactly what’s happening with their orders.
- Supporting colleagues across branches and departments to keep everything running smoothly.
- Helping out with everyday admin tasks like filing, scanning, and photocopying.
Experience / Qualifications
- Strong ICT literate
- Excellent communication skills (written and spoken)
- A detail-focused approach – accuracy is key in this role
- A team player who enjoys working with people and building strong relationships
How to apply
If this is something of interest apply online today!
This vacancy is being handled by Aspire Recruitment. We will contact shortlisted candidates within 14 days. By applying you consent to our Privacy Policy and to Aspire Recruitment keeping you informed about potential opportunities (you may opt out at any time).
Job Information
- Job Title: Aspire
- Location: Liverpool, Merseyside
- Posted: Sep 5th 2025
- Closes: Oct 6th 2025
- Sector: Customer Services
- Contract: Permanent
- Hours: Full Time
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Customer Service & Sales Support Advisor employer: Aspire
Contact Detail:
Aspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Support Advisor
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you answer customer queries more effectively but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction with customers and colleagues, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios to build your confidence.
✨Tip Number 3
Showcase your teamwork abilities. Think of examples from your past experiences where you successfully collaborated with others. This will highlight your capability to work well with our Customer Service and Warehouse Managers.
✨Tip Number 4
Be prepared to discuss how you handle organisation and detail-oriented tasks. Since accuracy is key in this role, having specific examples ready will show that you understand the importance of keeping everything organised.
We think you need these skills to ace Customer Service & Sales Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales support. Emphasise your communication skills and detail-oriented approach, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've successfully managed customer enquiries or supported sales in previous roles.
Highlight ICT Skills: Since strong ICT literacy is essential, be sure to mention any relevant software or systems you are proficient in. This could include CRM systems, Microsoft Office, or any other tools that demonstrate your technical capabilities.
Showcase Teamwork Experience: Provide examples of how you've worked effectively in a team environment. Highlight any experiences where you collaborated with colleagues to achieve common goals, as this role requires strong teamwork.
How to prepare for a job interview at Aspire
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, be prepared to demonstrate your ability to communicate clearly and effectively. Practice answering questions in a concise manner and consider using examples from past experiences where you successfully resolved customer queries.
✨Highlight Your Teamwork Experience
This position involves working closely with various teams. Be ready to discuss your previous experiences in team settings, focusing on how you contributed to achieving common goals and built strong relationships with colleagues.
✨Emphasise Attention to Detail
Accuracy is crucial in this role, so prepare to discuss how you ensure precision in your work. You might want to share specific examples of how your attention to detail has positively impacted your previous roles, especially in managing quotes or data.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about potential challenges you might face in the role and how you would handle them, demonstrating your proactive approach to customer satisfaction.
