Aspire is looking for a Customer Service Manager to lead its UK/US function in a rapid, growth-focused consumer brand environment. The role blends hands-on ticket work with strategic leadership, guiding two associates and expanding the team as demand rises.
You’ll own performance metrics, manage subscriptions, handle complex escalations and drive process improvements using Gorgias, Shopify and automation to sustain service quality.
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Customer Service Manager — Remote/Hybrid, Fast-Growth D2C employer: Aspire
Aspire Swim School is an excellent employer for passionate swimming teachers, offering a supportive and inclusive work environment where you can truly make a difference in the lives of swimmers. With flexible working hours, free leisure centre membership, and opportunities for professional growth, you'll thrive in our friendly team dedicated to delivering high-quality swimming education. Join us in creating a positive impact while enjoying a rewarding part-time role in a vibrant community setting.
