Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client engagement and design impactful CX strategies using Qualtrics.
- Company: Global organisation focused on feedback-driven programmes and client excellence.
- Benefits: Flexible working environment with opportunities for professional growth.
- Why this job: Make a real difference in client experiences and enhance organisational culture.
- Qualifications: Certified CX consultant with strong communication and analytical skills.
- Other info: Join a committed employer dedicated to your career development.
The predicted salary is between 36000 - 60000 £ per year.
Do you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role!
THE COMPANY
We are representing a global organisation that helps organisations design, implement, and optimise feedback-driven programmes using leading technology. It focuses on turning meaningful insights into action through a structured, value-based approach that strengthens engagement, leadership accountability, and organisational culture. They are now looking to bring on a Qualtrics specialist to take the lead on their CX programmes!
KEY DUTIES
- Lead client engagement, translating business goals into CX strategies, supporting sales through demos and guidance.
- Design, implement, and deliver CX programs using Qualtrics, optimising surveys, dashboards, workflows, ensuring timely delivery.
- Analyse feedback to insights, stakeholders, present recommendations, facilitate workshops, and mentor teams in CX practices.
SKILLS & EXPERIENCE
- Certified CX consultant with proven experience delivering enterprise projects, understanding journeys, measurement, and CX principles.
- Strong communication, presentation, analytical, problem-solving skills; manage multiple projects, deadlines, and client relationships effectively.
- Consulting or professional services experience enhancing CX delivery capabilities is required.
If you would like to find out more please click apply.
Customer Experience Lead (Qualtrics Expert) employer: Aspire
Contact Detail:
Aspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Lead (Qualtrics Expert)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Qualtrics or in customer experience roles. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your CX projects and how you've used Qualtrics to drive results. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common CX scenarios. Think about how you would translate business goals into actionable strategies and be ready to discuss your approach to client engagement.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests, so take advantage of it and get your application in!
We think you need these skills to ace Customer Experience Lead (Qualtrics Expert)
Some tips for your application 🫡
Show Your Passion for CX: When writing your application, let your enthusiasm for customer experience shine through! We want to see how excited you are about delivering excellence for clients and how that aligns with our mission.
Tailor Your Experience: Make sure to highlight your relevant experience with Qualtrics and any successful CX programmes you've led. We love seeing specific examples that demonstrate your skills and how they relate to the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Aspire
✨Know Your Qualtrics Inside Out
Make sure you’re well-versed in Qualtrics and its features. Brush up on how to design, implement, and optimise surveys and dashboards. Being able to discuss specific examples of how you've used Qualtrics in past projects will show your expertise and make you stand out.
✨Showcase Your CX Strategy Skills
Prepare to discuss how you translate business goals into effective customer experience strategies. Think of a few case studies where you’ve successfully led client engagement and delivered results. This will demonstrate your ability to align CX initiatives with business objectives.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly, especially when discussing complex concepts like feedback analysis and stakeholder engagement. Consider doing mock interviews with friends or colleagues to refine your delivery.
✨Be Ready to Problem-Solve
Expect to face some scenario-based questions that test your analytical and problem-solving skills. Prepare by thinking through common challenges in CX programmes and how you would address them. This will showcase your critical thinking and adaptability.
