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For Companies At a Glance
- Tasks: Manage technology customer accounts and drive growth through strategic engagement.
- Company: Leading research and intelligence business in supply chain innovation.
- Benefits: Competitive salary, private healthcare, enhanced pension, and life insurance.
- Why this job: Be at the forefront of supply chain transformation and build relationships with C-level leaders.
- Qualifications: 4-6+ years in account management with a focus on enterprise technology.
- Other info: Dynamic role with opportunities for professional growth in a scaling environment.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a leading cross-industry research and intelligence business that partners with global operations and supply chain leaders across major enterprise organisations. Their clients leverage peer networking, proprietary research, data, and advisory services to shape global supply chain strategies and accelerate digitisation and sustainability initiatives. They are now looking to hire an Account Manager to support the retention, growth, and expansion of enterprise technology partnerships.
The Role
This position sits at the centre of customer engagement and commercial growth. You will manage a portfolio of Technology Customers, including CEOs, CMOs, CROs, and senior leadership teams across supply chain technology providers. Your focus will be to:
- Lead engagement strategy across your book of business, ensuring customers consistently realise value
- Own retention across Annual Recurring Revenue (ARR), driving 100% renewals
- Identify and close upsell opportunities within existing accounts
- Secure new technology customers to support future growth
- Build trusted C-level relationships, acting as a strategic partner
- Collaborate closely with product and research teams to tailor engagement plans
- Analyse customer engagement data to proactively identify growth or churn risks
- Act as the internal voice of the customer, sharing feedback and identifying trends
What We’re Looking For
- 4-6+ years' experience in Enterprise subscription, research, or SaaS Account Management
- Proven track record of retaining and growing large enterprise accounts
- Experience working with supply chain / operations technology providers
- Strong commercial experience managing renewals and complex contract negotiations
- Confidence engaging senior stakeholders at C-level
- Ability to build meaningful, trusted relationships while constructively challenging client thinking
- Strong communication skills, both written and verbal
- Comfortable operating in a scaling, evolving business environment
What’s on Offer
- Competitive salary
- Private healthcare
- Enhanced pension / 401k
- Life insurance
- Enhanced parental leave
We Are Aspire Ltd are a Disability Confident Committed employer.
Account Manager - Supply chain in City of London employer: Aspire
Contact Detail:
Aspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Supply chain in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain and tech industries. Attend events, webinars, or even casual meet-ups to get your name out there and learn about potential opportunities.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how you can add value as an Account Manager. This will help you stand out when discussing your experience.
✨Tip Number 3
Showcase your success stories! Be ready to share specific examples of how you've retained and grown accounts in the past. Use metrics to back up your claims – numbers speak volumes in this game!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Account Manager - Supply chain in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager in the supply chain. Highlight your experience with enterprise accounts and any relevant achievements that showcase your ability to retain and grow client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supply chain technology and how your skills align with our needs. Be sure to mention specific examples of how you've successfully managed renewals and upsells in the past.
Showcase Your Communication Skills: Since this role involves engaging with C-level executives, it's crucial to demonstrate your strong communication skills. Use clear, concise language in your application and make sure to proofread for any errors. We want to see your professionalism right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Aspire
✨Know Your Stuff
Make sure you understand the company’s role in the supply chain and how they support their clients. Brush up on industry trends, especially around digitisation and sustainability, as these are hot topics right now.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your success in retaining and growing enterprise accounts. Be ready to discuss how you've managed renewals and complex negotiations, as this will be key for the role.
✨Engage with C-Level Insights
Since you'll be dealing with senior stakeholders, practice articulating your thoughts clearly and confidently. Think about how you can challenge their thinking constructively while building trust—this is crucial for an Account Manager.
✨Data-Driven Approach
Familiarise yourself with customer engagement metrics and be prepared to discuss how you've used data to identify growth opportunities or mitigate churn risks in previous roles. This shows you’re proactive and analytical, which is what they’re looking for.