At a Glance
- Tasks: Lead client relationships and ensure high-quality software delivery across multiple projects.
- Company: Aspire Systems, a global tech firm focused on digital transformation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in Cardiff with a focus on engineering excellence.
- Why this job: Make a real impact by strengthening client relationships and leading high-performing teams.
- Qualifications: Experience in client services or consulting leadership roles is essential.
The predicted salary is between 60000 - 80000 £ per year.
Location: Hybrid (local to Cardiff an advantage)
Role Overview
Aspire Systems is a global technology services firm that partners with organisations to build future-ready digital capabilities. Founded in 1996, the company combines deep software engineering expertise with a customer-first approach.
We are seeking an experienced Client Delivery Team Leader to lead one of our high-performing software delivery teams. This role combines client leadership, commercial accountability, delivery excellence and people leadership — ensuring Aspire continues to deliver high-quality outcomes while building long-term client value. It will suit a candidate with a strong track record in senior delivery, client services or consulting leadership roles, with the credibility to lead clients, support teams and contribute to commercial growth.
Why this role matters
This is a pivotal role in strengthening client relationships, sustaining delivery quality and supporting the continued growth of Aspire Systems in the UK. The successful candidate will play a key part in expanding our client base, strengthening team performance and reinforcing our reputation for engineering excellence.
Core Responsibilities
- Client engagement
- Act as the senior owner for client relationships
- Build trusted, long-term relationships across client portfolio
- Provide confidence, clarity and direction on delivery and outcomes
- Identify opportunities to deepen relationships and expand client scope
- Commercial performance
- Drive growth across existing client accounts
- Maintain strong oversight of revenue, margin and performance
- Support pricing, scoping and commercial decision-making
- Contribute to proposals, pitches and new business activity
- Delivery excellence
- Lead end-to-end delivery across multiple projects and client accounts, spanning bespoke software and cloud-based services
- Lead the team to deliver high-quality work on time and within budget, setting clear expectations, building accountability and supporting strong performance
- Maintain strong operational discipline, quality standards and effective delivery practices across teams of varying experience and expertise
- Team leadership
- Lead, support and develop a high-performing delivery team
- Set clear expectations and build accountability
- Foster a collaborative, positive culture where people can do their best work
About Aspire Systems
Aspire supports clients across the UK, US, Europe, India and Asia Pacific, with global delivery centres and a strong nearshore presence. With software engineering at its core, Aspire delivers end-to-end services across digital transformation, application modernisation, quality engineering and testing, and infrastructure and application support. Aspire is recognised for combining disciplined delivery with a people-focused culture, investing in the capability, standards and frameworks that enable consistent client outcomes.
The Cardiff Centre
Our secure Cardiff hub brings together engineering excellence, curiosity and problem-solving. Our team includes highly accredited technologists trusted to solve complex, real-world challenges. From Natural Resources Wales and Skills England to Education Scotland, we deliver technology where it matters most across the UK. We create opportunities across South Wales, building high-value skills that compete at a UK-wide level.
We operate a hybrid working model, with the flexibility to work from home, our Cardiff city centre office, or a blend of both. You should expect to spend 2–3 days a week in the office to support your team and strengthen collaboration.
Client Portfolio Manager employer: Aspire Systems
Aspire Systems is an exceptional employer, offering a dynamic hybrid working environment in Cardiff that fosters collaboration and innovation. With a strong commitment to employee growth, we provide opportunities for professional development while maintaining a people-focused culture that values high-quality delivery and client relationships. Join us to be part of a team that not only excels in technology services but also invests in building valuable skills and long-term career paths for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Client Portfolio Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Aspire Systems. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Aspire's projects and values. Show us you’re not just another candidate; demonstrate how you align with our mission and culture.
✨Tip Number 3
Practice your delivery skills. As a Client Portfolio Manager, you'll need to communicate clearly and confidently. Mock interviews with friends can help you nail it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Client Portfolio Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Portfolio Manager role. Highlight your experience in client delivery and team leadership, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven growth or improved delivery quality. This will help us see the value you can bring to Aspire Systems.
Be Authentic:Let your personality shine through in your application. We appreciate candidates who are genuine and passionate about their work. Share your motivations for applying and why you’re excited about the opportunity to join our team at Aspire Systems.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Aspire Systems
✨Know Your Client Engagement Strategies
Before the interview, brush up on your client engagement strategies. Be ready to discuss how you've built long-term relationships in previous roles and how you can apply that to Aspire Systems. Think of specific examples where you’ve successfully deepened client relationships or expanded project scopes.
✨Demonstrate Commercial Acumen
Aspire is looking for someone who can drive growth and maintain oversight of revenue and performance. Prepare to talk about your experience with pricing, scoping, and commercial decision-making. Bring along examples of how you’ve contributed to proposals or pitches that led to successful outcomes.
✨Showcase Your Delivery Excellence
Be ready to discuss your approach to leading end-to-end delivery across multiple projects. Highlight your ability to set clear expectations and maintain quality standards. Share stories that illustrate how you’ve ensured projects were delivered on time and within budget while fostering a strong team culture.
✨Emphasise Team Leadership Skills
Aspire values a collaborative and positive culture. Prepare to share your leadership style and how you support and develop high-performing teams. Think about specific instances where you’ve fostered accountability and collaboration among team members, and be ready to discuss how you can bring that to Aspire.
