At a Glance
- Tasks: Review and validate claims, assist clients, and ensure smooth case progression.
- Company: Fast-paced insurance firm located in Liverpool City Centre.
- Benefits: Competitive salary, flexible shifts, and a supportive work environment.
- Other info: Great opportunity for career growth in a thriving industry.
- Why this job: Join a dynamic team and make a difference in clients' lives every day.
- Qualifications: Strong communication skills and a knack for detail.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000 per annum (Full time, Permanent, 35 hours)
Location: Liverpool City Centre (Office based)
Shifts: Mon-Fri, Flexibility to work shift patterns and the occasional Sat (once per month)
We are currently recruiting for a Claims Handler to join a successful and fast paced insurance firm in Liverpool City Centre.
You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquiries online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout.
Responsibilities:
- Carrying out administrative services, including liaising with clients, third parties and other businesses
- Answering incoming calls and responding to client correspondence
- Upselling case benefits, ensuring new claims conversions
- Document all information according to Standard Operating Procedure
- Adhere to SLA's and KPI's
- Liaise with multiple internal departments to ensure claim progression
- Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manner.
- Excellent telephone, data entry and typing skills.
- Ability to learn new processes quickly.
Claims Handler in Wallasey employer: Aspire Recruitment
Join a dynamic and supportive team at our Liverpool City Centre office, where we prioritise employee growth and development in the fast-paced insurance sector. With a competitive salary and flexible working hours, we foster a collaborative work culture that values professionalism and client satisfaction, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Wallasey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, make sure you're comfortable speaking clearly and confidently. Role-play with a friend or use a mirror to boost your confidence before the big day.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the company is the right fit for you. Think about what you want to know about their claims process or team culture.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler in Wallasey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight relevant experience and skills that match the job description, like your ability to handle client correspondence and your administrative skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your passion for helping clients and your understanding of the insurance industry.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Use clear and professional language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Handler inside out. Familiarise yourself with the insurance industry, especially the processes involved in reviewing and validating claims. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to claims handling, such as how you would manage client inquiries or handle difficult situations. Practising your responses can help you articulate your thoughts clearly during the actual interview, making you appear more composed and professional.
✨Showcase Your Communication Skills
As a Claims Handler, you'll need excellent communication skills. During the interview, demonstrate your ability to explain complex information simply and effectively. Use examples from your past experiences where you've successfully communicated with clients or colleagues to resolve issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the claims team is currently facing. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
