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- Tasks: Support individuals with complex financial situations and help them regain control of their finances.
- Company: A dedicated organisation focused on providing debt advice and support to vulnerable groups.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference in people's lives.
- Why this job: Empower others to overcome financial challenges and improve their budgeting skills.
- Qualifications: Experience in debt advice or money guidance, especially with vulnerable populations.
- Other info: Flexible working across community locations and prison environments.
We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings. This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances. Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances. This is not a collections, enforcement or commercial finance role. We are specifically seeking experience in supporting people with problem debt, not recovering debt.
What you will do:
- Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
- Carry out full financial assessments, including income, expenditure and debt reviews.
- Support individuals to prioritise debts and develop affordable repayment plans.
- Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
- Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
- Support individuals to improve budgeting skills and financial stability over time.
- Maintain accurate, timely and compliant case records in line with advice standards.
- Work flexibly across community locations and prison environments where required.
What we are looking for:
- Proven experience delivering debt advice or money guidance to people with complex financial needs.
- Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments.
- Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems.
- Experience supporting marginalised or vulnerable groups, including ex-offenders.
- Excellent communication skills and the ability to build trust with people in difficult circumstances.
- Confidence managing a caseload, working to targets and maintaining accurate records.
- Willingness to travel and work within prison settings as required.
Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.
If this sounds like the perfect role for you then please submit your CV.
Debt Advice Caseworker in Sheffield employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Advice Caseworker in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the debt advice sector or related fields. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt advice and casework. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your background in supporting vulnerable groups and your success stories in managing complex financial situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Debt Advice Caseworker in Sheffield
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your experience fits in.
Tailor Your CV: Don’t just send out the same CV to everyone! Highlight your relevant experience in debt advice or money guidance, especially if you've worked with vulnerable groups. We want to see how you can bring your skills to our team.
Showcase Your Communication Skills: In this role, building trust is key. Use your application to demonstrate your excellent communication skills. Share examples of how you've successfully supported individuals in challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of debt advice and money guidance. Familiarise yourself with the specific challenges faced by individuals in probation services and prison settings. This will help you demonstrate your understanding of the role and show that you're genuinely interested in making a difference.
✨Show Empathy and Understanding
When discussing your experience, highlight instances where you've supported vulnerable groups, especially ex-offenders. Use examples that showcase your ability to build trust and rapport with clients facing difficult circumstances. This is crucial for a role focused on helping people regain control of their finances.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as negotiating with creditors or developing repayment plans. Think through potential scenarios beforehand and prepare structured responses that reflect your problem-solving skills and approach to client care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the organisation's approach to debt advice or how they support their staff. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
