Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to recommend and secure tailored holiday bookings.
- Company: Join a dynamic travel reservations team in the heart of Ormskirk.
- Benefits: Enjoy a competitive salary of £26,000 and flexible working hours.
- Why this job: Be part of a vibrant team that values customer satisfaction and personal growth.
- Qualifications: Experience in sales or customer service is essential; travel knowledge is a plus.
- Other info: Office-based role with opportunities for career advancement in the travel industry.
The predicted salary is between 20800 - 31200 £ per year.
Reservations Agent – Travel Industry Location: Ormskirk, Lancashire (Office-Based) Salary: £26,000 Shifts: Must be fully flexible to work Monday to Saturday with occasional Sunday About the Role We’re recruiting for a Reservations Agent to join a dynamic travel reservations team. You\’ll engage directly with customers to understand their needs, recommend tailored holiday solutions, and secure bookings. This is a sales-focused role where service quality and customer satisfaction go hand-in-hand. Key Responsibilities Respond to enquiries by phone and email with expert, personalised advice Convert leads into confirmed bookings while meeting individual and team sales targets Offer additional services and upgrades to enhance customer value Manage bookings accurately and liaise with internal teams to finalise travel arrangements Build strong customer relationships and resolve queries professionally Stay informed on products, destinations, and promotions to support confident recommendationsWhat We’re Looking For Experience in sales, customer service, or travel reservations Confident communicator with strong influencing skills Goal-driven, self-motivated, and resilient under pressure High attention to detail and capable of managing multiple bookings A team player with a proactive, customer-first mindset Travel industry experience or knowledge is an advantage If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our
Reservations Agent - Travel Industry employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent - Travel Industry
✨Tip Number 1
Familiarise yourself with the latest travel trends and popular destinations. This knowledge will not only help you engage with customers but also demonstrate your passion for the travel industry during any conversations.
✨Tip Number 2
Practice your communication skills by role-playing different customer scenarios. This will prepare you to handle various enquiries and objections effectively, showcasing your ability to convert leads into bookings.
✨Tip Number 3
Network with professionals in the travel industry through social media platforms like LinkedIn. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
Be prepared to discuss your previous sales achievements and how you've met targets in past roles. Highlighting your goal-driven mindset will resonate well with the hiring team looking for a motivated Reservations Agent.
We think you need these skills to ace Reservations Agent - Travel Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or travel reservations. Use specific examples that demonstrate your ability to convert leads into bookings and manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your customer-first mindset. Mention how your skills align with the key responsibilities of the Reservations Agent role and express your enthusiasm for the position.
Highlight Communication Skills: In both your CV and cover letter, emphasise your confident communication abilities. Provide examples of how you've successfully engaged with customers and resolved queries, showcasing your strong influencing skills.
Research the Company: Familiarise yourself with the company’s values, products, and services. This knowledge will help you tailor your application and prepare for potential interview questions, demonstrating your genuine interest in the role.
How to prepare for a job interview at Aspire Recruitment
✨Know Your Stuff
Familiarise yourself with the travel industry, including popular destinations and current promotions. This knowledge will help you provide informed recommendations during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted leads into bookings in previous roles. Highlight your ability to upsell additional services and how it benefited both the customer and your previous employer.
✨Demonstrate Customer Focus
Be ready to discuss how you build strong relationships with customers. Share specific instances where you resolved queries or enhanced customer satisfaction, showcasing your proactive, customer-first mindset.
✨Practice Communication
As a Reservations Agent, clear communication is key. Practice articulating your thoughts clearly and confidently, as well as listening actively to understand customer needs. This will reflect your strong influencing skills.
